Hardware Counter Supervisor Location: Tottenham, N15 Salary: Negotiable Monday to Friday 6:30am to 4:30pm, alternative Saturdays 7:00am to 4:00pm About The Role: Join the team of a well-established, family-owned builders’ merchant. We're looking for a friendly and knowledgeable Hardware Counter Supervisor to provide excellent customer service and ensure the smooth running of our busy trade counter. Benefits: * Perkbox – 24/7 discounts, wellbeing support, online GP access & more * Company Pension Scheme * Group Life Assurance (up to 3x salary, subject to service) * Staff Discount on all products * Cycle to Work Scheme * Employee Assistance Programme * Long Service Awards * 23 days annual leave + bank holidays + your birthday off Responsibilities: * Provide a warm, professional welcome to all customers, offering knowledgeable advice and assistance. * Manage in-store deliveries, both incoming and outgoing. * Handle telephone enquiries promptly and communicate effectively with both customers and team members. * Process customer orders and assist with stock replenishment. * Respond positively and efficiently to customer requirements. * Support periodic stock counts as needed. Requirements: * Proven experience in delivering exceptional customer service * A ‘can do’ attitude * Strong knowledge of hardware products and building materials * Good communication skills with a confident, customer-first approach * A team player who thrives in a busy, fast-paced environment * Ability to manage tasks efficiently and remain motivated under pressure
Hardware Counter Supervisor employer: Cottrell Moore Ltd
Join our team in Watford as a Security Guard, where we prioritise your wellbeing and professional growth. Enjoy a supportive work culture with benefits like Perkbox discounts, a comprehensive pension scheme, and generous annual leave, including your birthday off. With opportunities for long service awards and an employee assistance programme, we ensure that you feel valued and empowered in your role.
