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- Tasks: Be the go-to person for customer inquiries and ensure smooth order processing.
- Company: A family-owned builders merchant with a friendly atmosphere.
- Benefits: Competitive salary, great benefits, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and a knack for problem-solving.
- Other info: Perfect for those who thrive in a team-oriented and organised setting.
The predicted salary is between 30000 - 42000 £ per year.
A family-owned builders merchant is seeking a dependable Customer Support Executive to join their Watford branch. The role involves being the first point of contact for trade and retail customer inquiries, ensuring efficient order processing, and resolving issues swiftly.
Key responsibilities include:
- Communicating with customers across channels
- Coordinating deliveries
- Supporting operational tasks
Candidates should possess strong communication and problem-solving skills, and be organised with a team-oriented approach. Competitive salary and benefits are offered.
Frontline Customer & Orders Specialist employer: Cottrell Moore Ltd
Contact Detail:
Cottrell Moore Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Customer & Orders Specialist
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, being clear and confident in your speech is crucial. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Prepare examples of how you've solved problems in the past. This will demonstrate your problem-solving skills and show that you can handle customer inquiries effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our team at StudySmarter.
We think you need these skills to ace Frontline Customer & Orders Specialist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us you're a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention how your background aligns with the role of Frontline Customer & Orders Specialist, especially your communication and problem-solving abilities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cottrell Moore Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the family-owned builders merchant. Understand their values, products, and customer base. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Frontline Customer & Orders Specialist, strong communication is key. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you've had to solve problems quickly and efficiently. Be ready to discuss these scenarios, focusing on your thought process and the positive outcomes. This will highlight your suitability for resolving customer issues swiftly.
✨Be Organised and Team-Oriented
Since the role involves coordinating deliveries and supporting operational tasks, emphasise your organisational skills. Share examples of how you've worked well in a team setting, showcasing your ability to collaborate and support your colleagues effectively.
