Credit Control Assistant

We are seeking a dedicated Credit Control Assistant to join a family run builders merchant at their Watford based team! In this role you’ll be responsible for chasing aged debt over the phone and via email with a variety of our customers. Working Monday-Friday 8.30am-5:30pm, with one hour unpaid for lunch. Saturday overtime available (rota- 1 per month, can be discussed)

Company Benefits:

· Salary £25,396.80 per annum

· 20 Days Annual Leave plus Bank Holidays

· Company Pension Scheme

· Group Life Assurance

· Bonus incentive and reward scheme

· Staff Discount

· In-house and external training program

· Discounts on top brands, online stores, events and attractions

· Cycle To Work Scheme

Desired Skills and Experience:

· Previous experience of credit control is desired but not essential

· Excellent communication skills and the ability to work effectively as part of a team

· Good time management skills

· Computer and IT literate

· Logical and highly organised

· Ability to work to tight deadlines and under pressure

Key Responsibilities:

· Responsible for chasing aged debt on the telephone and via email.

• Managing customer queries, sending out copy invoices, proof of delivery or credit notes where applicable.
• Support with queries and credits for customers.
• Payment allocations.
• Ad-hoc credit control/office duties.
• Till reconciliations & queries