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- Tasks: Manage key client relationships and oversee project delivery in a dynamic agency environment.
- Company: Creative digital agency with a focus on innovation and client success.
- Benefits: 31 days annual leave, birthday leave, social events, and performance bonuses.
- Why this job: Lead exciting projects and grow client accounts while developing your leadership skills.
- Qualifications: Experience in account management within a marketing or creative agency.
- Other info: Hybrid work model with opportunities for professional growth and team collaboration.
The predicted salary is between 30000 - 35000 £ per year.
Salary: £30,000 - £35,000
Location: Feering, Essex CO5
Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office)
About the role:
We are seeking an experienced and commercially minded Account Manager to join our Creative Digital / Client Services team. Reporting to the Digital Account Director, you will take ownership of key client relationships, ensuring the successful delivery of offline, digital, and web projects while driving account growth and leading a high-performing Account Executive. This role sits at the heart of client strategy, project delivery, and team leadership, ideal for someone who thrives in a fast-paced agency environment.
Benefits:
- 31 days annual leave
- Progressive annual leave: +1 day per year after the first full year (up to 5 extra days)
- Birthday leave (post-probation)
- Social events organised by our Social Committee
- Optional private medical insurance after 1 year
- Long service awards every 5 years
- Employee of the Quarter programme
- Free tea, coffee, snacks, kitchen facilities, and breakout spaces
- Beer Fridge Fridays
- Referral programme
- Pirkx benefits from day one
- Auto-enrolment pension (3% employer contribution after 3 months)
- Discretionary performance bonus (prorated for mid-year starts)
Key Responsibilities:
- Act as the primary point of contact for assigned clients, building strong, trusted relationships and ensuring exceptional service delivery
- Oversee the end-to-end delivery of projects across digital, web, and offline channels, ensuring work is delivered on time, within budget, and to a high standard
- Identify and develop opportunities for account growth, proactively expanding client relationships and new business opportunities
- Lead and support the Account Executive, providing guidance, performance management, coaching, and development
- Manage financial processes including quoting, invoicing, and accurate project setup and tracking using Synergist
Requirements:
- Proven experience as an Account Manager within a marketing or creative agency environment
- Strong commercial awareness with a track record of growing accounts and exceeding client expectations
- Excellent leadership and people management skills, with experience managing and motivating direct reports
- Outstanding communication and presentation skills, with the ability to produce clear, strategic briefs and client-facing documentation
- Highly organised and detail-focused, with the ability to manage multiple clients and deadlines in a fast-paced setting
Account Manager in Basildon employer: Cottrell Moore Ltd
Contact Detail:
Cottrell Moore Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Basildon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their projects and challenges so you can speak confidently about how you can contribute. Tailor your answers to show how your experience aligns with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for the Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Account Manager in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your experience in managing client relationships and delivering projects, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your leadership skills and commercial awareness!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to grow accounts and exceed client expectations. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Cottrell Moore Ltd
✨Know Your Clients
Before the interview, research the company’s key clients and their projects. Understanding their client base will help you demonstrate your ability to build strong relationships and deliver exceptional service.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and managing direct reports. Share specific examples of how you've motivated your team and driven account growth, as this role requires strong leadership.
✨Demonstrate Commercial Awareness
Highlight your understanding of financial processes like quoting and invoicing. Discuss how you've successfully managed budgets in previous roles, as this is crucial for ensuring projects are delivered on time and within budget.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of examples where you've handled multiple clients or tight deadlines, showcasing your organisational skills and attention to detail.
