At a Glance
- Tasks: Coordinate bespoke fishing and shooting holidays with a focus on exceptional customer service.
- Company: Join a respected tour operator known for high-quality travel experiences.
- Benefits: Enjoy a competitive salary, bonus scheme, health benefits, and free parking.
- Other info: Supportive work environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that values precision and care in delivering unforgettable travel experiences.
- Qualifications: Strong attention to detail, excellent communication skills, and a knack for organisation.
The predicted salary is between 26600 - 27600 £ per year.
Location: Office based in Norwich, Norfolk
Hours: Monday – Friday, 8:30am – 5pm
Salary: £26,600 to £27,600 per annum (Plus Company Bonus Scheme)
This is an exciting opportunity for a Travel Coordinator to join a specialist tour operator delivering high quality, bespoke worldwide fishing and shooting holidays to a discerning client base. As Travel Coordinator you will deliver a high level of service by maintaining a detail-driven and customer-focused approach. You will play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately and professionally. This is not a sales role. It is about precision, care and consistently delivering excellent service. We are looking for someone who has a natural eye for detail and a strong sense of personal standards. Someone organised, calm under pressure and genuinely invested in looking after customers and colleagues alike.
Desired Skills and Experience:
- Organised individual with excellent attention to detail
- Professional and polite, with strong written and verbal communication skills
- Comfortable managing multiple tasks and prioritising effectively
- Proficient in computer systems, processes and Microsoft Office tools
- Able to handle queries with good judgement and care
- Works well within a team, builds positive relationships and takes pride in doing a job well done.
Key Responsibilities:
- Delivering consistently high levels of customer service
- Managing holiday arrangements including flights, transfers and accommodation
- Issuing accurate travel documentation
- Handling customer enquiries via phone, email and social media
- Maintaining accurate and up to date client records
- Monitoring and processing payments
- Liaising with suppliers to confirm arrangements and resolve queries
- Supporting internal teams to ensure smooth delivery of each booking
Benefits:
- Competitive salary, reviewed after successful probation
- Discretionary company bonus scheme
- Company pension
- Non-Contractual Company Bonus Scheme
- Paycare health benefits scheme including 24/7 GP access
- Free on-site parking
- A supportive, professional working environment
If you take pride in high standards and want to be part of a well-respected, growing company that genuinely values its people and the service it delivers, we would love to hear from you.
Travel Coordinator in Norwich employer: Cottrell Moore Ltd Careers
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Contact Details:
Cottrell Moore Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Coordinator in Norwich
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Cottrell Moore Ltd Careers who are looking for fresh talent for roles like Travel Coordinator.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Cottrell Moore Ltd Careers and give you a leg up for your Travel Coordinator application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Coordinator openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Coordinator in Norwich
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Coordinator role at Cottrell Moore Ltd Careers.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Coordinator position at Cottrell Moore Ltd Careers.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Cottrell Moore Ltd Careers.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Cottrell Moore Ltd Careers's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Coordinator.
How to prepare for a job interview at Cottrell Moore Ltd Careers
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Cottrell Moore Ltd Careers.
