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- Tasks: Assist customers with plumbing products, process orders, and manage stock efficiently.
- Company: Join a busy branch offering a wide range of plumbing and building supplies.
- Benefits: Enjoy a £33,000 salary, pension scheme, staff discounts, and 20 days annual leave.
- Why this job: Be the go-to expert for customers while working in a dynamic team environment.
- Qualifications: Strong plumbing knowledge, confident communication skills, and ability to work under pressure.
- Other info: Enjoy a birthday day off and long service awards!
The predicted salary is between 27600 - 39600 £ per year.
Plumbing Trade Counter Assistant Hours: Monday to Friday, 7:30am 7:30pm, and alternate Saturdays, 6:30am 3:30pm An exciting opportunity has arisen for a Plumbing Trade Counter Assistant to join a busy branch offering a wide range of plumbing and building supplies. The role involves being the first point of contact for customers, providing expert advice, processing transactions, and ensuring the trade counter operates smoothly. Benefits: Annual starting salary: £33,000 Pension scheme Group life assurance up to 3x Salary (subject to length of service) Staff discount Cycle to Work scheme Employee assistance programme Long service awards 20 days annual leave plus bank holidays Birthday day off Requirements: Strong understanding of plumbing materials. Confident, with good interpersonal skills and the ability to approach and engage with customers effectively. Capable of working efficiently as part of a busy team. Self-motivated, with the ability to prioritise tasks and work well under pressure. Responsibilities: Provide expert advice and assistance to customers on plumbing products and materials. Process orders, handle invoicing, and manage payments accurately and efficiently. Replenish stock on the shop floor and assist with regular stock counts. Support deliveries to and from the store. Manage telephone inquiries effectively, ensuring clear and professional communication. Respond to customer needs positively and promptly, maintaining high levels of service at all times. TPBN1_UKTJ
Plumbing Trade Counter Assistant employer: COTTRELL MOORE LIMITED
Contact Detail:
COTTRELL MOORE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with the latest plumbing materials and products. Being knowledgeable about what’s currently available will help you engage confidently with customers and demonstrate your expertise during any interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling inquiries and providing advice effectively, ensuring you can maintain a professional demeanour under pressure.
✨Tip Number 3
Network with professionals in the plumbing industry. Attend local trade shows or join online forums to connect with others who can provide insights and tips on what employers like us are looking for in a candidate.
✨Tip Number 4
Showcase your teamwork abilities by discussing past experiences where you successfully collaborated with others. Highlighting your capacity to work well in a busy environment will make you a more attractive candidate for our team.
We think you need these skills to ace Plumbing Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in plumbing or customer service. Emphasise any previous roles where you provided expert advice or managed transactions, as these are key aspects of the Plumbing Trade Counter Assistant position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your understanding of plumbing materials and your ability to engage with customers effectively.
Showcase Interpersonal Skills: Since the role requires good interpersonal skills, include examples in your application that demonstrate your ability to communicate clearly and positively with customers. This could be from previous jobs or volunteer experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this customer-facing role.
How to prepare for a job interview at COTTRELL MOORE LIMITED
✨Show Your Plumbing Knowledge
Make sure to brush up on your understanding of plumbing materials and products. Be prepared to discuss specific items and their uses, as this will demonstrate your expertise and confidence in the field.
✨Engage with Customer Scenarios
During the interview, you might be asked how you would handle certain customer situations. Think of examples where you've provided excellent customer service or resolved issues effectively, as this will showcase your interpersonal skills.
✨Demonstrate Teamwork Skills
Since the role requires working as part of a busy team, be ready to share experiences where you've collaborated successfully with others. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Practical Questions
Expect questions that assess your ability to manage tasks under pressure. Think about times when you've had to prioritise multiple responsibilities and how you handled them, as this will show your self-motivation and organisational skills.
