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For Companies At a Glance
- Tasks: Lead and motivate a customer service/sales team while maximising sales opportunities.
- Company: Join a dynamic company focused on delivering exceptional customer service.
- Benefits: Enjoy a competitive salary and the chance to grow within a supportive environment.
- Why this job: Be part of a vibrant team that values performance and customer satisfaction.
- Qualifications: Experience in customer service or sales leadership is essential.
- Other info: Located in Ipswich, this role offers a great opportunity for career advancement.
The predicted salary is between 35000 - 39000 £ per year.
Job Description
Customer Accounts Supervisor
Location: Ipswich
Salary:£35,000 – £39,000
We are seeking a Customer Accounts Supervisor to join this customer service/sales team.In this role, you will lead and motivate a dedicated support team, assist senior management, and ensure sales opportunities are maximised.
As aCustomer Accounts Supervisor, you will play a key role in driving performance, maintaining strong cust…
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Customer Accounts Supervisor employer: COTTRELL MOORE LIMITED
Contact Detail:
COTTRELL MOORE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Accounts Supervisor
✨Tip Number 1
Research the company culture and values at StudySmarter. Understanding our mission and how we operate will help you align your answers during interviews, showcasing that you're a great fit for our team.
✨Tip Number 2
Prepare specific examples of how you've successfully led teams in the past. Highlighting your leadership skills and ability to motivate others will be crucial in demonstrating your suitability for the Customer Accounts Supervisor role.
✨Tip Number 3
Familiarise yourself with common customer service challenges and solutions. Being able to discuss these intelligently will show that you’re proactive and ready to tackle issues head-on, which is essential for this position.
✨Tip Number 4
Network with current or former employees of StudySmarter if possible. They can provide valuable insights into the role and the team dynamics, which can help you tailor your approach during the interview process.
We think you need these skills to ace Customer Accounts Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership. Use specific examples that demonstrate your ability to motivate a team and drive sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership skills. Mention how your previous experiences align with the responsibilities of a Customer Accounts Supervisor.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your success in previous roles. For example, mention any sales targets you exceeded or improvements you made in team performance.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at COTTRELL MOORE LIMITED
✨Show Your Leadership Skills
As a Customer Accounts Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed team members in the past.
✨Understand the Sales Process
Familiarise yourself with the sales process relevant to the company. Be ready to explain how you can maximise sales opportunities and drive performance within the team.
✨Demonstrate Customer Focus
Highlight your experience in customer service. Prepare to share specific instances where you've successfully resolved customer issues or improved customer satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company's culture, team dynamics, and expectations for the role to show your genuine interest.
