Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise Night Porters, ensure guest safety, and provide exceptional customer service.
- Company: Join a vibrant hotel team dedicated to creating memorable experiences.
- Benefits: 28 days annual leave, health cash plan, and generous employee discounts.
- Why this job: Perfect for night owls wanting to lead and make a difference.
- Qualifications: Leadership skills and a calm approach under pressure are essential.
- Other info: Full training provided with opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a real night owl to be our Night Porter Supervisor. You will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service, as well as supervising Night Porters on shift with you. You will ultimately be responsible for the safety and security of our guests as they sleep. As Night Porter Supervisor, you will need to be able to react to guest needs working on your own initiative and supervise your team to ensure they are doing the same.
Day to day responsibilities include:
- Checking in late arrivals
- Cleaning the property and setting up meeting / conference rooms
- Arranging newspapers and wake up calls
- Ensuring the building and guests are secure
- Helping set the dining area for breakfast
- Supervising Night Porters on shift with you
- Ensuring your team operates efficiently and safely
Who are we looking for?
Our Nights Team plays a crucial role in ensuring the smooth running of our hotel. As Night Porter Supervisor you will need to be a responsible and reliable person who is comfortable leading and supervising others. We are looking for a hard-working individual who doesn’t mind being a night owl. You must be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision and work on your own initiative. If you are self-motivated and can multi-task this could be for you. Ideally, you will have previous supervisory experience however personality is what counts and whilst previous hotel experience and basic computer skills are an advantage, full training can be provided.
In return, we are offering a rewarding role with scope for career progression along with 28 days annual leave (rising to 33 days after 5 years). Stream – the ability to access up to 40% of your wages as you earn them each week.
Benefits include:
- Health cash plan and high street discounts
- Generous employee discounts on drink, food and accommodation in our beautiful Inns and Hotels across the country
- Pension & Life assurance
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Uniform will be provided
- Bespoke training programmes accessible to all
Night Porter Supervisor employer: Cottons Hotel & Spa
Contact Detail:
Cottons Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on a Night Porter Supervisor role!
✨Tip Number 2
Prepare for those interviews! Research common questions for supervisory roles and think about how your experience aligns with what they’re looking for. Practise your answers so you can showcase your leadership skills confidently.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. They want someone who can handle pressure and keep things running smoothly at night.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Night Porter Supervisor
Some tips for your application 🫡
Show Your Night Owl Spirit: When writing your application, let us know why you're the perfect fit for a night-time role. Share any experiences that highlight your ability to stay alert and provide exceptional service during the wee hours.
Highlight Your Supervisory Skills: Since you'll be supervising Night Porters, make sure to mention any previous leadership experience. We want to see how you can motivate and guide a team, especially in a busy night environment.
Demonstrate Problem-Solving Abilities: We love candidates who can think on their feet! Include examples of how you've handled unexpected situations or challenges in the past. This will show us that you can keep calm under pressure.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at Cottons Hotel & Spa
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Porter Supervisor. Familiarise yourself with tasks like checking in late arrivals and supervising your team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your ability to stay calm under pressure and how you motivate others to maintain high standards.
✨Demonstrate Excellent Communication
Communication is key in this role. Be ready to discuss how you would handle guest inquiries or complaints. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to interact effectively with both guests and your team.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, such as dealing with a late arrival or a security issue. Think through your responses in advance, focusing on how you would react swiftly and efficiently while ensuring guest safety and satisfaction.
