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- Tasks: Lead a team to deliver exceptional spa experiences and maintain high standards.
- Company: Join a vibrant spa environment focused on hospitality and guest satisfaction.
- Benefits: Enjoy competitive pay, tips, discounts, and career progression opportunities.
- Why this job: Make a real impact by creating memorable experiences for guests every day.
- Qualifications: Experience in a spa or hotel, with strong interpersonal skills and a passion for wellbeing.
- Other info: Fun work culture with training support and excellent perks like gym access and discounted treatments.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a Spa Treatments Assistant Manager who will motivate and engage a team as well as create amazing experiences for our guests, through the delivery of high quality Spa Treatments and an exceptional Spa guest experience. As Spa Treatments Assistant Manager, you’ll become a member of our family who helps us create amazing experiences for our guests through delivering warm hospitality in every interaction.
Your day to day:
- Provide guests with the warmest hospitality, ensuring they want to return.
- Ensure high standards are delivered and maintained through every interaction.
- Generate and support team and customer sales initiatives to deliver targets.
- Provide personalised recommendations on treatments and products where ever possible to enhance the guest experience.
- Responsible for all Spa treatments and product stock control.
- Support Spa Therapist training, including treatments, retail and guest experience.
- Motivate and lead the team to deliver amazing experiences.
Who are we looking for?
Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this, you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction. We are looking for a Spa Treatments Assistant Manager who can generate a great rapport with their team and guests, thriving on providing that warm and welcoming first and lasting impression. You will have high standards and have a real aptitude to flourish in a customer led environment. You will support all aspects of team training, lead your team to ensure standards are met, react effortlessly to unexpected circumstances and take them in your stride.
If you are passionate about beauty, Spa and wellbeing, leading a team and have great interpersonal skills, work ethic and enjoy going the extra mile, then this could be the role for you. It would be ideal if you have previous experience in a Spa or hotel. If this sounds like you and you want to bring your personality to work, we would love to meet you.
In return, we are offering a rewarding role with scope for career progression along with:
- A fun environment where you will receive training and support to develop & progress.
- Stream - Ability to access up to 40% of your wages as you earn them.
- Tips paid regularly.
- 28 days annual leave (rising to 33 days after 5 years).
- Free meal whilst on duty.
- Discounted accommodation, food and drink in our beautiful properties across the country.
- Free use of our brilliant gym on site and discounted spa treatments.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Free car parking.
- Pension & Life assurance.
- Long service awards including free meals and free stays with your friends or family.
Spa Treatments Assistant Manager in Knutsford employer: Cottons Hotel & Spa
Contact Detail:
Cottons Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Treatments Assistant Manager in Knutsford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with guests and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your warm hospitality skills! Think of examples from your past experiences where you went above and beyond for a guest or team member. Being able to share these stories will demonstrate your ability to create amazing experiences.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated a team in the past or how you would handle unexpected situations. They want someone who can lead and inspire, so make sure you highlight your strengths in this area.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Spa Treatments Assistant Manager in Knutsford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for beauty, spa, and wellbeing. Remember, we’re looking for someone who can create amazing experiences for our guests!
Tailor Your Application: Make sure to tailor your application to highlight your relevant experience in the spa or hotel industry. Mention specific examples of how you've delivered high standards and warm hospitality in previous roles. This will show us that you understand what it takes to thrive in our environment.
Highlight Teamwork Skills: As a Spa Treatments Assistant Manager, teamwork is key! In your application, emphasise your ability to motivate and lead a team. Share any experiences where you’ve successfully collaborated with others to achieve targets or enhance guest experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our family!
How to prepare for a job interview at Cottons Hotel & Spa
✨Show Your Passion for Spa and Wellbeing
Make sure to express your enthusiasm for beauty, spa treatments, and overall wellbeing during the interview. Share personal experiences or stories that highlight your passion, as this will resonate with the interviewers and show that you genuinely care about creating amazing guest experiences.
✨Demonstrate Your Team Leadership Skills
Prepare examples of how you've successfully motivated and led a team in the past. Discuss specific situations where you’ve inspired your colleagues to achieve targets or improve service standards. This will showcase your ability to engage and support a team, which is crucial for the Spa Treatments Assistant Manager role.
✨Know the Spa Treatments Inside Out
Familiarise yourself with the various spa treatments and products offered by the company. Be ready to provide personalised recommendations during the interview, demonstrating your knowledge and ability to enhance the guest experience. This shows that you’re proactive and ready to hit the ground running.
✨Emphasise Your Interpersonal Skills
Since the role requires delivering warm hospitality, be prepared to discuss how you build rapport with guests and colleagues. Share examples of how you've handled unexpected situations with grace and professionalism, highlighting your friendly and personable nature that aligns with the company’s values.
