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- Tasks: Welcome guests with a smile and ensure their safety and enjoyment at our vibrant spa.
- Company: Join a friendly team in a busy and engaging spa environment.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Other info: Opportunities for career progression and bespoke training available.
- Why this job: Be the first face guests see and create memorable experiences every day.
- Qualifications: Warm personality, strong communication skills, and a passion for guest service.
The predicted salary is between 20000 - 25000 £ per year.
An approachable and enthusiastic Leisure Assistant wanted to provide the warmest of welcomes. We're looking for a friendly and dedicated Leisure Assistant to join our team, working in a busy and vibrant spa. In this role, you will help ensure the safety and wellbeing of all guests while maintaining standards across our spa facilities. You will be a welcoming presence for every visitor, supporting a relaxed and enjoyable experience from the moment they arrive.
Your day to day:
- Greeting our guests with a welcoming smile, offering advice and assistance when necessary
- Ensuring guest safety at all times, following all health and safety spa procedures
- Maintaining excellent spa standards, cleanliness and presentation
- Providing the highest level of hospitality
- Upselling of food, beverage, treatment, products and other hotel facilities
Who are we looking for?
As a leisure assistant, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. You will become a pool responder as well as completing regular pool tests and pool plant operations, all of which will be trained. If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Leisure Assistant in Knutsford employer: Cottons Hotel & Spa
Contact Detail:
Cottons Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant in Knutsford
✨Tip Number 1
Make sure to showcase your personality during interviews! We want to see that warm demeanour and enthusiasm you bring to the role. Be yourself, and let your passion for providing a great guest experience shine through.
✨Tip Number 2
Practice your communication skills! As a Leisure Assistant, you'll be interacting with guests all day. Try role-playing with a friend or family member to get comfortable with greeting guests and offering assistance.
✨Tip Number 3
Research our spa and its services before your interview. Knowing what we offer will help you answer questions confidently and show that you're genuinely interested in joining our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're proactive and eager to be part of our vibrant spa environment.
We think you need these skills to ace Leisure Assistant in Knutsford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for providing a great guest experience shine through. Use friendly language and express why you’re excited about the Leisure Assistant role at our vibrant spa.
Highlight Relevant Experience: Make sure to mention any previous roles where you’ve interacted with guests or maintained high standards of service. We love seeing how your past experiences can contribute to creating a welcoming atmosphere for our visitors.
Be Personable: Remember, we’re looking for someone approachable! Use a conversational tone in your application to reflect your warm demeanor. This will help us see how you’d fit into our team and connect with our guests.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at Cottons Hotel & Spa
✨Show Your Warmth
As a Leisure Assistant, your friendly and approachable nature is key. During the interview, make sure to smile and engage with your interviewer as if they were a guest. This will demonstrate your ability to create a welcoming atmosphere right from the start.
✨Know the Spa Inside Out
Familiarise yourself with the spa's facilities and services before the interview. Being able to discuss specific treatments or amenities shows your enthusiasm for the role and helps you answer questions about how you would assist guests effectively.
✨Stay Calm Under Pressure
Prepare for situational questions that assess how you handle unexpected circumstances. Think of examples from past experiences where you remained calm and resolved issues efficiently. This will highlight your ability to manage stress in a busy environment.
✨Emphasise Teamwork and Communication
Since you'll be part of a team, be ready to discuss how you work well with others. Share examples of how you've communicated effectively in previous roles, especially in high-pressure situations, to ensure a seamless guest experience.