At a Glance
- Tasks: Supervise Night Porters, ensure guest safety, and provide exceptional customer service.
- Company: Join a vibrant hotel team dedicated to creating memorable experiences.
- Benefits: 28 days annual leave, health cash plan, employee discounts, and career progression.
- Other info: Full training provided, with opportunities for apprenticeships and bespoke training.
- Why this job: Perfect for night owls who thrive in dynamic environments and love helping others.
- Qualifications: Leadership skills, calm under pressure, and a willingness to learn.
The predicted salary is between 13 - 13 £ per hour.
We’re looking for a real night owl to be our Night Porter Supervisor.
You will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service, as well as supervising Night Porters on shift with you.
You will ultimately be responsible for the safety and security of our guests as they sleep.
As Night Porter Supervisor, you will need to be able to react to guest needs working on your own initiative and supervise your team to ensure they are doing the same.
Your day to day; Checking in late arrivals Cleaning the property and setting up meeting /conference rooms Arranging newspapers and wake up calls Ensuring the building and guests are secure Helping set the dining area for breakfast Supervising Night Porters on shift with you Ensuring your team operates efficiently and safely Who are we looking for?
Our Nights Team plays a crucial role in ensuring the smooth running of our hotel.
As Night Porter Supervisor you will need to be a responsible and reliable person who is comfortable leading and supervising others.
We are looking for a hard-working individual who doesn’t mind being a night owl.
You must be able to stay calm under pressure, taking any complications in your stride.
Effortlessly deal with problems as they arise and ensure standards are maintained at all times.
You will need excellent communication skills and be confident to make the right decision and work on your own initiative.
If you are self-motivated and can multi-task this could be for you.
Ideally, you will have previous supervisory experience however. personality is what counts and whilst previous hotel experience and basic computer skills are an advantage, full training can be provided.
In return, we are offering a rewarding role with scope for career progression along with; 28 days annual leave (rising to 33 days after 5 years) Stream – the ability to access up to 40% of your wages as you earn them each week Health cash plan and high street discounts Generous employee discounts on drink, food and accommodation in our beautiful Inns and Hotels across the country Pension & Life assurance Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Uniform will be provided Bespoke training programmes accessible to all41bf1e1f-b16b-4260-a40a-17c77a06fd15
Night Porter Supervisor in Cheshire employer: Cottons Hotel & Spa
Join our vibrant hotel team as a Night Porter, where your role is not just about security but also about creating memorable experiences for our guests. We pride ourselves on fostering a supportive work culture that values personal growth and offers extensive training programmes, competitive salaries, and generous benefits including flexible wage access and enhanced leave. Located in a dynamic environment, we provide a unique opportunity to thrive in a rewarding position with clear pathways for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter Supervisor in Cheshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cottons Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cottons Hotel & Spa
Don't be shy about reaching out to Cottons Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter Supervisor in Cheshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cottons Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cottons Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
