At a Glance
- Tasks: Manage client relationships and oversee a substantial portfolio while driving business growth.
- Company: Join a leading firm with a strong focus on teamwork and client success.
- Benefits: Enjoy competitive salary, generous leave, bonuses, and professional training opportunities.
- Other info: Dynamic role with opportunities for personal growth and team development.
- Why this job: Be a key player in shaping client strategies and enhancing business performance.
- Qualifications: Proven leadership skills and experience in client management and commercial discussions.
The predicted salary is between 60000 - 80000 £ per year.
The role focuses on client relationship management, commercial oversight, team development, operational integration, and growth. There will be responsibility for a substantial client portfolio while contributing to the long-term business strategy. The role holder will coordinate and manage client relationships commercially, ensuring work is delegated effectively across specialist teams within the wider practice to deliver the best outcomes for clients and the business.
Key responsibilities
- Take responsibility for an established client portfolio currently generating approximately £600k in recurring fees.
- Build trusted and long-term client relationships while managing expectations, commercial discussions, and fee negotiations.
- Contribute to the transition of client ownership to ensure continuity and retention.
- Identify opportunities to improve recovery, pricing structures, and overall portfolio profitability.
Operational and strategic leadership
- Contribute to integrate the office into the wider Cottons Group operating model and culture.
- Act as the central coordination point between clients and internal specialist teams.
- Ensure work is delegated efficiently across the wider practice according to technical expertise and capacity.
- Reduce reliance on senior non-chargeable technical input by improving workflow, delegation, and accountability.
Growth and business development
- Identify opportunities within the existing client base for additional service-line work including Tax advisory, Audit, Corporate finance, Wealth management, and other specialist advisory services.
- Support the integration and development of future acquisitions.
- Become an external ambassador for the business within the local market to generate new business opportunities and strengthen the Cottons brand presence in geographical area.
- Assist in building a scalable, chargeable, high-performing team aligned with the wider group structure and strategy.
- Coach, mentor, and develop team members while fostering accountability and collaboration.
- Promote a culture aligned with the organisation’s values and operational standards.
Resilient, confident, and commercially astute leader with the ability to make sound decisions in a fast‑paced and evolving environment. Highly organised with strong leadership capability, able to inspire teams, drive accountability, and maintain high standards of performance across both people and client delivery. Proactive, forward‑thinking, and solutions‑oriented, with the ability to identify opportunities, anticipate challenges, and implement practical, commercially effective outcomes. Comfortable through change, driving integration initiatives, and embedding new ways of working that align with wider business strategy and operational goals. An exceptional relationship builder, capable of developing trust and credibility with clients, colleagues, and stakeholders at all levels both internally and externally. Able to operate strategically while remaining hands‑on when required, balancing long‑term growth objectives with day‑to‑day operational leadership and delivery. Confident managing substantial client portfolios and senior stakeholder relationships, with strong commercial awareness around client service, fee management, retention, and growth opportunities. Demonstrates high levels of personal accountability, professionalism, and resilience, with the ability to remain composed and effective under pressure. Possesses strong influencing and communication skills, capable of bringing people together, managing expectations effectively, and leading with clarity and purpose.
Other requirements
- Willingness to travel between sites when occasionally required.
Values and culture
- Consistently uphold the Company’s values, ethical standards, and professional responsibilities.
- Demonstrate a positive and proactive approach to teamwork and client service.
- Lead by example in day‑to‑day work, showing integrity, accountability, and professionalism.
What we offer
We offer a range of benefits alongside a competitive salary and holiday package which will be discussed with you at your interview.
Job type: Full‑time, permanent
Benefits
- Annual discretionary bonus
- 22 +8 days annual leave (Inc. bank hols & increasing with service)
- Option to buy additional holiday days
- Birthday off
- Contributory pension
- Group Life cover (death in service)
- Subsidised gym membership
- Fully funded professional training
- Free parking at all sites
This job summary is intended as a guide to the duties of the post and is not exhaustive. All roles are subject to review and change to meet evolving business needs.
Senior Client Portfolio Manager in Lutterworth employer: Cottons Group
At Cottons Group, we pride ourselves on being an exceptional employer that fosters a collaborative and growth-oriented work culture. As a Senior Client Portfolio Manager, you will enjoy a competitive salary, generous annual leave, and a range of benefits including a discretionary bonus and fully funded professional training, all while working in a supportive environment that values integrity and accountability. Our commitment to employee development and the opportunity to build long-term client relationships in a dynamic setting makes us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Portfolio Manager in Lutterworth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or clients on LinkedIn. Building those relationships can open doors you didn’t even know existed.
✨Tip Number 2
Show off your expertise! When you’re chatting with potential employers or clients, make sure to highlight your experience in managing substantial client portfolios and your knack for building long-term relationships. Share specific examples of how you’ve driven growth and improved profitability in past roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Cottons Group, and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land that dream job.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you’re genuinely interested in joining our team and helps us get to know you better right from the start.
We think you need these skills to ace Senior Client Portfolio Manager in Lutterworth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in client relationship management and team leadership. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Commercial Acumen:Since the role involves managing a substantial client portfolio, it’s crucial to demonstrate your commercial awareness. Share examples of how you've successfully negotiated fees or improved profitability in previous roles – we love seeing that kind of initiative!
Highlight Your Leadership Skills:We’re looking for someone who can inspire and develop teams. Use your application to illustrate your leadership style and any mentoring experiences you’ve had. This will help us understand how you can contribute to our culture and team dynamics.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Cottons Group
✨Know Your Client Portfolio
Before the interview, make sure you thoroughly understand the client portfolio you'll be managing. Familiarise yourself with the key clients, their needs, and how your role can enhance their experience. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Demonstrate Leadership Skills
Be prepared to discuss your leadership style and how you've successfully managed teams in the past. Share specific examples of how you've inspired accountability and collaboration among team members. This is crucial for a role that requires operational and strategic leadership.
✨Showcase Your Commercial Acumen
Highlight your understanding of fee management, pricing structures, and profitability. Be ready to discuss how you've identified growth opportunities in previous roles and how you plan to do the same here. This will demonstrate your commercial awareness and ability to drive business development.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle change. Think of scenarios where you've had to manage client expectations or navigate complex situations. Practising these responses will help you convey your resilience and strategic thinking during the interview.
