Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Cotton Traders, a trusted clothing retailer with 80 stores across the UK.
- Benefits: Enjoy 33 days holiday, generous clothing allowance, employee discounts, and health cash-plan.
- Why this job: Be part of a passionate team in a supportive culture at a beloved brand.
- Qualifications: Looking for enthusiastic individuals with a positive attitude and leadership potential.
- Other info: Flexible hours and opportunities for growth in a thriving retail environment.
The predicted salary is between 24000 - 36000 £ per year.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Supervisor to join our Maidstone store. Our store is located at Unit 23, Newnham Court Shopping Village, Bearstead Road, Maidstone, ME14 5EL.
Who are Cotton Traders? CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
What’s in the role and what are looking for?
We are looking for an enthusiastic Retail Supervisor to work 21 hours per week. You will be working alongside brilliant colleagues and be able to provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
Traditionally, our supervisors are responsible for:
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Deputising for the Store Manager, leading the overall responsibility of the store on 2 days of the week, as well as holidays
- Merchandising the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Leading, engaging, and managing the performance of the team alongside the Store Manager
Key skills and behaviours that we look for:
- Passionate about people and customer experiences
- Desire and/or experience of leading people
- Seek positive outcomes
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things:
- 33 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
What happens next?
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
Retail Supervisor employer: Cotton Traders
Contact Detail:
Cotton Traders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Cotton Traders' values and culture. Understanding what makes us tick will help you align your approach during the interview, showcasing how your attitude and passion for customer service fit perfectly with our team.
✨Tip Number 2
Prepare to discuss your leadership experiences. As a Retail Supervisor, you'll be leading a team, so think of examples where you've successfully motivated others or handled challenges in a retail environment.
✨Tip Number 3
Showcase your flexibility and adaptability. Retail can be unpredictable, so be ready to share instances where you've successfully navigated change or adapted to new situations in your previous roles.
✨Tip Number 4
Engage with our online presence. Follow Cotton Traders on social media and interact with our posts. This not only shows your interest in the brand but also gives you insights into our current promotions and customer interactions.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Cotton Traders is looking for in a Retail Supervisor. Pay attention to the key skills and behaviours they value, such as passion for customer experiences and leadership qualities.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise any previous supervisory roles or customer service experience, and showcase your ability to lead and engage a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention specific examples of how you embody the values of Cotton Traders and how you can contribute to their ambitious growth plans.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important traits for a Retail Supervisor.
How to prepare for a job interview at Cotton Traders
✨Show Your Passion for Customer Service
As a Retail Supervisor, your ability to create an engaging customer experience is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your alignment with the company's values.
✨Highlight Leadership Experience
Since you'll be deputising for the Store Manager, it's important to showcase any leadership experience you have. Discuss times when you've led a team or taken charge of a project, emphasising your ability to motivate and manage others.
✨Emphasise Flexibility and Adaptability
The retail environment can be unpredictable, so be ready to discuss how you've adapted to change in past roles. Share specific instances where you've successfully navigated challenges or embraced new processes.
✨Familiarise Yourself with the Brand
Before the interview, take some time to learn about Cotton Traders' history, values, and product offerings. Being knowledgeable about the brand will not only impress your interviewers but also help you articulate why you're a good fit for the company.
