At a Glance
- Tasks: Engage customers and create a positive shopping experience in-store.
- Company: Join Cotton Traders, a beloved clothing retailer with a rich history.
- Benefits: Earn up to £12.71 per hour, enjoy generous holidays and discounts.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a passionate team and help shape customer experiences.
- Qualifications: A positive attitude and a love for helping others.
The predicted salary is between 25000 - 27000 € per year.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join our St Austell team. Who are Cotton Traders? CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able to provide an engaging customer experience. The most important thing we recruit for at CT is attitude – we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
Key responsibilities include:
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Helping to merchandise the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Serving customers in a helpful and pleasant manner
- Being kind to colleagues and others to create a happy and engaging workplace
Key skills and behaviours that we look for:
- Passionate about people and customer experiences
- Kind with morally sound values
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with:
- Up to £12.71 per hour, working 8 hours per week
- 28 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
Retail Sales Assistant - St Austell in Par employer: Cotton Traders
Cotton Traders is an exceptional employer, offering a vibrant work culture where kindness and positivity thrive. As a Retail Sales Assistant in St Austell, you will enjoy competitive pay, generous holiday allowances, and employee discounts, all while being part of a dedicated team that values your contributions and supports your growth within a well-established brand. Join us to be part of a company that not only prioritises customer experience but also invests in the well-being and development of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant - St Austell in Par
✨Tip Number 1
Get to know the brand! Before your interview, dive into Cotton Traders' history and values. This will not only help you answer questions but also show your genuine interest in being part of their team.
✨Tip Number 2
Practice your people skills! Since the role is all about customer experience, think of examples where you've gone above and beyond for someone. Share these stories during your chat to highlight your passion for helping others.
✨Tip Number 3
Dress the part! As a clothing retailer, how you present yourself matters. Wear something that reflects the brand's style while still being comfortable. It shows you understand the business and care about your appearance.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Retail Sales Assistant - St Austell in Par
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We love candidates who are excited about helping others and creating great experiences, so don’t hold back on sharing why you want to join our team!
Tailor Your CV:Make sure your CV reflects the skills and behaviours we’re looking for. Highlight any previous retail experience and focus on your ability to work well with others, as teamwork is key at Cotton Traders.
Be Authentic:We value honesty and kindness, so be yourself in your application. Share your personal values and how they align with our culture. We want to know the real you, not just a list of qualifications!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team in St Austell!
How to prepare for a job interview at Cotton Traders
✨Know the Brand
Before your interview, take some time to research Cotton Traders. Understand their history, values, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Your Passion for Customer Service
As a Retail Sales Assistant, your attitude towards customers is crucial. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your enthusiasm for creating positive experiences and how you treat customers as you'd like to be treated.
✨Demonstrate Flexibility and Team Spirit
Cotton Traders values teamwork and adaptability. Think of instances where you've worked well with others or adapted to changes in a fast-paced environment. Emphasise your willingness to support colleagues and contribute to a happy workplace.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture. For example, you could ask about team dynamics or how they measure success in the Retail Sales Assistant position.
