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- Tasks: Engage customers and create a positive shopping experience in-store.
- Company: Join Cotton Traders, a beloved UK clothing brand with a rich history.
- Benefits: Earn up to £12.21 per hour, enjoy generous discounts and 28 days holiday.
- Why this job: Be part of a friendly team and help shape customer experiences.
- Qualifications: Passion for people, flexibility, and a positive attitude are key.
- Other info: Great career growth opportunities in a supportive work environment.
The predicted salary is between 12 - 12 £ per hour.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join our Newbury team.
Who are Cotton Traders? CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able to provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
Traditionally, our Sales Assistants are responsible for:
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Helping to merchandise the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Serving customers in a helpful and pleasant manner
- Being kind to colleagues and others to create a happy and engaging workplace
Key skills and behaviours that we look for:
- Passionate about people and customer experiences
- Kind with morally sound values
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things:
- Up to £12.21 per hour, working 12 hours per week including one shift every weekend
- 28 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
Retail Sales Assistant in Newbury employer: Cotton Traders
Contact Detail:
Cotton Traders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Newbury
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Cotton Traders. Understand their values and what makes them tick. This way, you can show off your enthusiasm and fit right in with their culture.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be all about customer interactions. Role-play with a friend or family member to nail down how you'd handle different customer scenarios. The more comfortable you are, the better you'll shine in the interview!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you’re looking sharp and in line with the Cotton Traders vibe. It shows you care about the brand and are ready to represent them well.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note or email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your genuine interest in the role.
We think you need these skills to ace Retail Sales Assistant in Newbury
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We love seeing candidates who are genuinely excited about joining our team and making a positive impact on our customers' experiences.
Tailor Your Application: Make sure to customise your application to reflect the skills and behaviours we value at Cotton Traders. Highlight your experience in retail or customer service, and don’t forget to mention how you embody kindness and flexibility!
Be Honest and Authentic: We appreciate honesty, so be yourself in your application. Share your true experiences and values, as we’re looking for individuals who align with our culture and can contribute to our engaging workplace.
Apply Through Our Website: Once you're ready to take the plunge, make sure to apply through our website. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Cotton Traders
✨Know the Brand
Before your interview, take some time to research Cotton Traders. Understand their history, values, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your People Skills
As a Retail Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this aligns perfectly with the positive attitude they value.
✨Be Ready for Role-Play
Expect some role-play scenarios during your interview. Practice how you would handle different customer interactions, whether it’s dealing with a complaint or helping someone find the right product. This will demonstrate your problem-solving skills and your commitment to providing a great customer experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the team.
