At a Glance
- Tasks: Engage customers and create a positive shopping experience in-store.
- Company: Join Cotton Traders, a beloved clothing retailer with a rich history.
- Benefits: Earn up to £12.71 per hour, enjoy generous holidays and discounts.
- Other info: Flexible hours and a supportive workplace culture await you.
- Why this job: Be part of a passionate team and help shape customer experiences.
- Qualifications: A positive attitude and a love for helping others.
The predicted salary is between 25000 - 27000 € per year.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join our St Austell team.
Who are Cotton Traders? CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able to provide an engaging customer experience. The most important thing we recruit for at CT is attitude – we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Helping to merchandise the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Serving customers in a helpful and pleasant manner
- Being kind to colleagues and others to create a happy and engaging workplace
Key skills and behaviours that we look for:
- Passionate about people and customer experiences
- Kind with morally sound values
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things:
- Up to £12.71 per hour, working 8 hours per week
- 28 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
Retail Sales Assistant - St Austell in Cornwall employer: Cotton Traders
Cotton Traders is an exceptional employer, offering a vibrant work culture in St Austell where teamwork and positivity thrive. With a strong commitment to employee growth, we provide generous benefits including a competitive hourly wage, a clothing allowance, and health cash plans, ensuring our staff feel valued and supported. Join us in our mission to deliver outstanding customer experiences while being part of a well-loved brand that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant - St Austell in Cornwall
✨Tip Number 1
Get to know the brand! Before your interview, dive into Cotton Traders' history and values. This will not only help you understand their culture but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since the role is all about engaging with customers, think of examples from your past experiences where you've provided excellent service or resolved issues. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! As a clothing retailer, Cotton Traders values presentation. Wear something that reflects the brand's style while still being comfortable. It shows you understand their vibe and are ready to represent them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the company and what we stand for before you even step in for an interview.
We think you need these skills to ace Retail Sales Assistant - St Austell in Cornwall
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you genuinely care about creating great experiences for our customers!
Be Yourself:Don’t be afraid to show your personality in your application. We value kindness and a positive attitude, so let us know what makes you unique and how you can contribute to our friendly team.
Tailor Your Application:Make sure to customise your application to reflect the skills and behaviours we’re looking for. Highlight your experience with customer service and teamwork, as these are key to thriving at Cotton Traders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Cotton Traders
✨Know the Brand
Before your interview, take some time to research Cotton Traders. Understand their history, values, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Your Passion for Customer Service
As a Retail Sales Assistant, your attitude towards customers is crucial. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your enthusiasm for creating positive experiences and how you treat customers as you would like to be treated.
✨Demonstrate Flexibility and Team Spirit
Cotton Traders values teamwork and adaptability. Think of instances where you've worked well in a team or adapted to changes in a fast-paced environment. Be ready to discuss how you can contribute to a happy and engaging workplace.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows you're engaged and serious about the opportunity, plus it helps you determine if it's the right fit for you.
