As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Concession Manager to work at Hayes Garden Centre in Ambleside.
Who are Cotton Traders?
CT for short, we are a clothing retailer, established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points, and we can only do this with the best people around us.
From humble beginnings, but with great belief and dedication from our people, we've grown CT from the ground up, starting with a single shop and growing into the well‑known, nationwide, trusted high street retailer we are today.
What's in the role and what are we looking for?
The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do. Making great first and lasting impressions, which have helped us become the great brand that we are now.
Traditionally, our Concession Managers are responsible for: -
- Delivering a true and honest customer experience, treating others as you yourself would like to be treated
- Merchandising the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Serving customers helpfully and pleasantly
- Striving for operational excellence
Key skills and behaviours that we look for: -
- Passionate about people and customer experiences/service
- Kind with morally sound values
- Seeks positive outcomes
- Open to change and challenge
- Flexibility
- Strives for excellence and seeks to improve & innovate
- Competent with computers and willing to engage with technology
What's on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you're on the journey, however, you'll be rewarded with, alongside other things: -
- Up to £13.21 per hour, working 24 hours per week
- 28 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK's best‑loved clothing brands - help us spread our passion and enthusiasm for customers.
What happens next?
Many applicants contact us to discuss life at CT, and you are most welcome to drop by any of our stores or telephone us to learn more.
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Retail Concession Manager in Ambleside employer: Cotton Traders
Cotton Traders is an exceptional employer, offering a vibrant work culture where kindness and positive attitudes are at the forefront. As part of our Charlbury team, you'll enjoy competitive pay, generous holiday allowances, and employee discounts, all while contributing to a brand that values its people and fosters growth. Join us in creating memorable customer experiences in a supportive environment that champions both personal and professional development.
