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For Companies At a Glance
- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Cotton Traders, a trusted clothing retailer with 80 stores across the UK.
- Benefits: Enjoy £12.71 per hour, 33 days holiday, generous clothing allowance, and employee discounts.
- Why this job: Be part of a passionate team in a supportive culture at a beloved brand.
- Qualifications: Looking for enthusiastic individuals with a positive attitude and a desire to lead.
- Other info: Flexible hours and opportunities for growth in a thriving retail environment.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Supervisor to join ourWidnesteam.
Who are Cotton Traders?
CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.
What’s in the role and what are looking for?
We are looking for an enthusiastic Retail Supervisor to work alongside our brilliant colleagues and provide an engaging customer experience. The most important thing we recruit for at CT is attitude – we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
Traditionally, our supervisors are responsible for: –
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Deputising for the Store Manager, leading the overall responsibility of the store on 2 days of the week, as well as holidays
- Merchandising the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Leading, engaging, and managing the performance of the team alongside the Store Manager
Key skills and behaviours that we look for: –
- Passionate about people and customer experiences
- Desire and/or experience of leading people
- Seek positive outcomes
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things: –
- £12.71 per hour, working 24 hours per week
- 33 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
What happens next?
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
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Temporary Retail Supervisor - Widnes employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Retail Supervisor - Widnes
✨Tip Number 1
Familiarise yourself with Cotton Traders' values and culture. Understanding what they stand for will help you align your attitude and approach during any interactions, showing that you're a great fit for their team.
✨Tip Number 2
Visit a Cotton Traders store before your application. Engage with the staff and observe how they interact with customers. This will give you insights into their customer service approach and help you demonstrate your understanding of their expectations.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've led a team or managed a project, as this role requires strong supervisory skills and the ability to motivate others.
✨Tip Number 4
Be ready to showcase your flexibility and adaptability. Cotton Traders values individuals who are open to change, so think of instances where you've successfully navigated challenges or adapted to new situations in a retail environment.
We think you need these skills to ace Temporary Retail Supervisor - Widnes
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Cotton Traders' values and culture. Visit their website to get a feel for what they stand for and how they treat their employees and customers.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any leadership roles or responsibilities you've had, as well as your ability to work towards KPIs and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention specific examples of how you've positively impacted customer experiences in previous positions.
Highlight Key Skills: In your application, be sure to mention key skills that align with the job description, such as flexibility, openness to change, and competence with technology. Use specific examples to demonstrate these skills.
How to prepare for a job interview at Cotton Traders Limited
✨Show Your Passion for Customer Service
Cotton Traders values a positive attitude and a genuine passion for customer experiences. Be prepared to share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
As a Retail Supervisor, you'll be leading a team. Highlight any past experiences where you've successfully managed or motivated others, even if it was in a non-retail setting.
✨Familiarise Yourself with the Brand
Research Cotton Traders' history, values, and product offerings. Showing that you understand their brand and culture will demonstrate your commitment and enthusiasm for the role.
✨Prepare for Situational Questions
Expect questions about how you'd handle specific scenarios, such as dealing with difficult customers or managing stock levels. Think of relevant examples from your past experiences to illustrate your problem-solving skills.
