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For Companies At a Glance
- Tasks: Lead a team, deliver amazing customer experiences, and manage store operations.
- Company: Join Cotton Traders, a beloved clothing retailer with a rich history.
- Benefits: Earn £12.71 per hour, enjoy 33 days holiday, and receive generous discounts.
- Why this job: Be part of a passionate team and help shape customer experiences.
- Qualifications: A positive attitude and a desire to lead and inspire others.
- Other info: Great career growth opportunities in a supportive and fun environment.
The predicted salary is between 1050 - 1300 £ per month.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Supervisor to join our Southampton team.
Who are Cotton Traders? CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5‐year plan to grow the business across all touch points and we can only do this with the best people around us.
What’s in the role and what are looking for?
We are looking for an enthusiastic Retail Supervisor to work alongside our brilliant colleagues and provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
Traditionally, our supervisors are responsible for:
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Deputising for the Store Manager, leading the overall responsibility of the store on 2 days of the week, as well as holidays
- Merchandising the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Leading, engaging, and managing the performance of the team alongside the Store Manager
Key skills and behaviours that we look for:
- Passionate about people and customer experiences
- Desire and/or experience of leading people
- Seek positive outcomes
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things:
- £12.71 per hour, working 20 hours per week
- 33 days holiday (including bank holidays, pro‐rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash‐plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
What happens next?
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
Retail Team Leader - Southampton employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader - Southampton
✨Tip Number 1
Get to know the company culture! Before you even step into an interview, check out Cotton Traders' values on their website. This will help you align your answers with what they care about and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll need to demonstrate your passion for customer experiences. Think of examples from your past where you've gone above and beyond for customers, and be ready to share those stories during your chat.
✨Tip Number 3
Be flexible and open to change! Cotton Traders values adaptability, so come prepared to discuss how you've handled challenges or changes in previous roles. This shows you're ready to lead and support your team through any situation.
✨Tip Number 4
Don't forget to follow up! After your interview, drop them a quick thank-you note. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining their fantastic team!
We think you need these skills to ace Retail Team Leader - Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you genuinely care about creating great experiences for customers, just like we do at Cotton Traders.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Retail Supervisor role. Use keywords from the job description to show us you understand what we're looking for and how you fit in.
Be Authentic: We value attitude over everything else, so be yourself in your application. Share your personal experiences and how they’ve shaped your approach to customer service and teamwork. We want to get to know the real you!
Follow Application Instructions: Make sure to apply through our website and follow all the instructions carefully. This shows us that you can pay attention to detail, which is super important in retail. We can't wait to hear from you!
How to prepare for a job interview at Cotton Traders Limited
✨Know the Brand Inside Out
Before your interview, make sure you research Cotton Traders thoroughly. Understand their history, values, and what makes them unique in the retail space. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your People Skills
As a Retail Team Leader, your ability to connect with people is crucial. Prepare examples of how you've successfully led a team or enhanced customer experiences in the past. Highlight your positive attitude and willingness to support both customers and colleagues.
✨Demonstrate Flexibility and Adaptability
Cotton Traders values individuals who are open to change and challenge. Be ready to discuss times when you've adapted to new situations or taken on additional responsibilities. This will show that you're a team player who can handle the dynamic nature of retail.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Cotton Traders. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
