At a Glance
- Tasks: Lead a passionate team, drive sales, and create an amazing customer experience.
- Company: Join Cotton Traders, a trusted high street retailer with a rich history.
- Benefits: Earn up to £28,000, enjoy 25 days holiday, and receive a generous clothing allowance.
- Why this job: Be a leader in retail, inspire your team, and make customers smile every day.
- Qualifications: Proven leadership skills and a passion for customer service are essential.
- Other info: Join a supportive culture with opportunities for growth and development.
The predicted salary is between 24000 - 32000 £ per year.
Overview
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Store Manager to join our Bideford team.
Who are Cotton Traders?
CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.
What’s in the role and what are we looking for?
We are recruiting for an enthusiastic and driven Retail Store Manager to lead our store colleagues. You’ll be responsible for the store and everything that it entails – sales, service, targets. Most importantly, you’ll be a leader. A leader of people and a leader in the current and challenging world of retailing. You’ll have bundles of passion and energy in driving a small team forward; you’ll epitomise our standards of customer service and you’ll put smiles on people’s faces – customers and staff.
Traditionally, our Store Managers are responsible for:
- Leading by example
- Recruiting and training new employees
- Merchandising the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Completing rotas for your people
- Setting goals, achieving targets, and driving KPIs
- Striving for operational excellence
Key skills and behaviours
- Passionate about retail/customer service
- Proven track record of leadership
- Seeks positive outcomes
- Open to change and challenge
- Flexibility
- Strives for excellence and seeks to improve & innovate
- Competent with computers and willing to engage with technology
- Kind with morally sound values
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re part of the team, you’ll be rewarded with, alongside other things:
- Up to £28,000 per annum, 40 hours per week
- 25 days holiday from day one, rising to 30 days with service, plus bank holidays
- Very generous clothing allowance
- Employee discount for you and your family
- Private Medical Insurance
- Health cash-plan
- Long service awards
Next steps
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, follow the site instructions and we very much look forward to hearing from you.
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Retail Store Manager employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Cotton Traders' values and culture on their website. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or tackled challenges in retail. Be ready to share these during your interview to demonstrate your passion and experience in driving a team forward.
✨Tip Number 3
Dress the part! As a Retail Store Manager, you'll be representing the brand. Make sure you showcase your style while aligning with Cotton Traders' aesthetic. It’s all about making a great first impression!
✨Tip Number 4
Don’t hesitate to reach out! If you have questions about the role or the company, drop by a store or give them a call. This shows initiative and can give you valuable insights that might just set you apart from other candidates.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see that you genuinely care about customer service and leading a team. Share any experiences that highlight your passion and how you've made a positive impact in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Retail Store Manager position. Highlight relevant skills and experiences that align with what we’re looking for, like leadership and operational excellence. This shows us you’ve done your homework and are serious about joining our team!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for Cotton Traders. We’re looking for someone who can lead with kindness and integrity, so let that shine!
Apply Through Our Website: Once you’ve polished your application, make sure to apply through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the site instructions and you’ll be all set!
How to prepare for a job interview at Cotton Traders Limited
✨Know Your Brand Inside Out
Before your interview, make sure you research Cotton Traders thoroughly. Understand their history, values, and what sets them apart in the retail market. This knowledge will not only impress your interviewers but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or motivated staff. Highlighting these skills will demonstrate that you're ready to take on the leadership role they’re looking for.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations in the store. Think about challenges you might face, such as managing stock levels or dealing with difficult customers. Practising your responses will help you feel more confident during the interview.
✨Emphasise Customer Service Excellence
Cotton Traders prides itself on customer service, so be ready to discuss how you would ensure a positive shopping experience. Share your thoughts on creating a welcoming environment and how you would train your team to uphold high service standards.