At a Glance
- Tasks: Lead a passionate team, drive sales, and create an amazing customer experience.
- Company: Join Cotton Traders, a trusted high street retailer with a rich history.
- Benefits: Earn up to £28,000, enjoy 25 days holiday, and receive a generous clothing allowance.
- Why this job: Be a leader in retail, inspire your team, and make customers smile every day.
- Qualifications: Proven leadership skills and a passion for customer service are essential.
- Other info: Dynamic work culture with opportunities for growth and development.
The predicted salary is between 28000 - 39200 £ per year.
Overview
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Store Manager to join our Bideford team.
Who are Cotton Traders?
CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.
What’s in the role and what are we looking for?
We are recruiting for an enthusiastic and driven Retail Store Manager to lead our store colleagues. You’ll be responsible for the store and everything that it entails – sales, service, targets. Most importantly, you’ll be a leader. A leader of people and a leader in the current and challenging world of retailing. You’ll have bundles of passion and energy in driving a small team forward; you’ll epitomise our standards of customer service and you’ll put smiles on people’s faces – customers and staff.
Traditionally, our Store Managers are responsible for:
- Leading by example
- Recruiting and training new employees
- Merchandising the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Completing rotas for your people
- Setting goals, achieving targets, and driving KPIs
- Striving for operational excellence
Key skills and behaviours
- Passionate about retail/customer service
- Proven track record of leadership
- Seeks positive outcomes
- Open to change and challenge
- Flexibility
- Strives for excellence and seeks to improve & innovate
- Competent with computers and willing to engage with technology
- Kind with morally sound values
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re part of the team, you’ll be rewarded with, alongside other things:
- Up to £28,000 per annum, 40 hours per week
- 25 days holiday from day one, rising to 30 days with service, plus bank holidays
- Very generous clothing allowance
- Employee discount for you and your family
- Private Medical Insurance
- Health cash-plan
- Long service awards
Next steps
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, follow the site instructions and we very much look forward to hearing from you.
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Retail Store Manager employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Cotton Traders' values and culture on their website. This will help you connect with them during your chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or tackled challenges in retail. Be ready to share these during your interview to demonstrate your passion for customer service and your ability to drive results.
✨Tip Number 3
Dress the part! As a Retail Store Manager, you'll be representing the brand. Make sure you look smart and presentable for your interview. It shows that you understand the importance of appearance in retail.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share specific examples of how you've led teams or provided excellent customer service in the past. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the retail world.
Tailor Your Application: Make sure to customise your application to reflect the skills and experiences mentioned in the job description. Highlight your leadership experience and any relevant achievements that align with our values at Cotton Traders. This shows us that you’ve done your homework and are serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Retail Store Manager role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re following the right process. Plus, you can check out more about our culture and values while you’re there!
How to prepare for a job interview at Cotton Traders Limited
✨Know Your Brand Inside Out
Before your interview, make sure you research Cotton Traders thoroughly. Understand their history, values, and what sets them apart in the retail market. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can inspire and motivate your colleagues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios you might face in the role, such as handling difficult customers or managing stock issues, and prepare your responses to highlight your strategic thinking and adaptability.
✨Emphasise Your Passion for Retail
Cotton Traders is looking for someone who is genuinely passionate about retail and customer service. During the interview, share your enthusiasm for the industry and discuss what excites you about working in retail, especially in a leadership role. Let your passion shine through!