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For Companies At a Glance
- Tasks: Engage customers and create a positive shopping experience while managing stock and merchandising.
- Company: Join Cotton Traders, a trusted clothing retailer founded by rugby legends in 1987.
- Benefits: Enjoy up to £12.21 per hour, generous holiday, employee discounts, and a health cash plan.
- Why this job: Be part of a passionate team at a beloved brand with a strong culture and values.
- Qualifications: We seek enthusiastic individuals with a positive attitude and a passion for customer service.
- Other info: Flexible hours available; perfect for students looking to gain retail experience.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join ourEly team.
Who are Cotton Traders?
CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.
What’s in the role and what are looking for?
We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able provide an engaging customer experience. The most important thing we recruit for at CT is attitude – we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
As this role requires you to lone work, open/close the store, it would be advantageous if the candidates were 18+.
Traditionally, our Sales Assistants are responsible for: –
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Helping to merchandise the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Serving customers in a helpful and pleasant manner.
- Being kind to colleagues and others to create a happy and engaging workplace
Key skills and behaviours that we look for: –
- Passionate about people and customer experiences
- Kind with morally sound values
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things: –
- Up to £12.21 per hour, working 4 hours per week
- 28 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
What happens next?
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
To view the full job description for the role please click here
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Retail Sales Assistant employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Cotton Traders' brand values and culture. Understanding what they stand for will help you align your attitude and approach during any interactions, showing that you're a great fit for their team.
✨Tip Number 2
Visit a Cotton Traders store before your application. Engage with the staff and observe how they interact with customers. This will give you insights into their customer service style and help you demonstrate similar qualities in your conversations.
✨Tip Number 3
Prepare to discuss your passion for customer service during any interviews or informal chats. Think of specific examples where you've gone above and beyond to help someone, as this aligns perfectly with what Cotton Traders is looking for.
✨Tip Number 4
Be ready to showcase your flexibility and willingness to adapt. Cotton Traders values open-mindedness and the ability to embrace change, so think of instances where you've successfully navigated challenges or changes in previous roles.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Cotton Traders' values and culture. Visit their website to get a feel for what they stand for and how they treat their employees and customers.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise your positive attitude, flexibility, and any experience you have with KPIs or technology, as these are key traits they are looking for.
Craft a Personal Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at Cotton Traders and how your values align with theirs. Show them your personality!
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and complete. A polished application shows attention to detail.
How to prepare for a job interview at Cotton Traders Limited
✨Show Your Enthusiasm
Cotton Traders values attitude above all else, so make sure to express your passion for customer service and retail during the interview. Share examples of how you've positively impacted customer experiences in the past.
✨Demonstrate Kindness and Team Spirit
Since the company prides itself on a supportive workplace culture, be prepared to discuss how you work well with others. Highlight any experiences where you contributed to a positive team environment or helped colleagues.
✨Familiarise Yourself with the Brand
Before the interview, take some time to research Cotton Traders and their values. Understanding their history and mission will help you align your answers with what they are looking for in a candidate.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare scenarios where you had to handle difficult customers or adapt to changes in the workplace, showcasing your flexibility and willingness to learn.
