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- Tasks: Join our team as a Retail Sales Assistant, engaging with customers and merchandising the store.
- Company: Cotton Traders, founded by rugby legends, is a trusted UK clothing retailer with 80 stores nationwide.
- Benefits: Enjoy up to £12.21 per hour, generous discounts, 28 days holiday, and a health cash-plan.
- Why this job: Be part of a positive culture, make lasting impressions, and help grow a beloved brand.
- Qualifications: We seek passionate individuals with a kind attitude, flexibility, and a willingness to learn.
- Other info: Explore our values on our website and feel free to visit us in-store for more info.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join our Strensham team.
Who are Cotton Traders?
CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.
What’s in the role and what are looking for?
We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able provide an engaging customer experience. The most important thing we recruit for at CT is attitude – we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
In this role you will be required to lone work and open/close the store. Due to this, it would be advantageous if the candidates were 18+.
Traditionally, our Sales Assistants are responsible for: –
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Helping to merchandise the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Serving customers in a helpful and pleasant manner.
- Being kind to colleagues and others to create a happy and engaging workplace
Key skills and behaviours that we look for: –
- Passionate about people and customer experiences
- Kind with morally sound values
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things: –
- Up to £12.21 per hour, working 4 hours per week
- 28 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
What happens next?
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
To view the full job description for the role please click here
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Retail Sales Assistant employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Cotton Traders' values and culture. Understanding what the company stands for will help you align your attitude and approach during any interactions, showing that you're a great fit for their team.
✨Tip Number 2
Visit a Cotton Traders store before applying. This will give you firsthand experience of the customer service they provide and allow you to observe how staff interact with customers, which can be invaluable in demonstrating your understanding of the role.
✨Tip Number 3
Prepare to discuss your passion for customer service during any interviews or conversations. Cotton Traders values individuals who are enthusiastic about creating positive experiences, so be ready to share examples from your past.
✨Tip Number 4
Be open to discussing your flexibility and willingness to adapt. The job requires working towards KPIs and being open to change, so highlighting your adaptability can set you apart from other candidates.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Cotton Traders' values and culture. Visit their website to get a feel for what they stand for and how they treat their employees and customers.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise your positive attitude, flexibility, and any experience you have with technology, as these are key traits they are looking for.
Craft a Personal Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at Cotton Traders and how your values align with theirs. Show them your passion for providing excellent customer experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Cotton Traders Limited
✨Show Your Enthusiasm
Cotton Traders values a positive attitude, so make sure to express your enthusiasm for the role and the brand. Share why you love retail and how you enjoy helping customers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure a great experience for customers.
✨Emphasise Teamwork
Since you'll be working alongside colleagues, it's important to showcase your ability to work well in a team. Discuss experiences where you collaborated effectively with others to achieve a common goal.
✨Be Open to Change
Cotton Traders is looking for individuals who are flexible and open to change. Be ready to discuss how you've adapted to new situations or challenges in previous roles.
