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- Tasks: Join our team as a Retail Sales Assistant, engaging with customers and merchandising the store.
- Company: Cotton Traders is a trusted clothing retailer founded by rugby legends, with 80 stores across the UK.
- Benefits: Enjoy up to £12.21 per hour, 28 days holiday, generous clothing allowance, and employee discounts.
- Why this job: Be part of a positive culture, make lasting impressions, and help grow a beloved brand.
- Qualifications: We seek passionate individuals with a kind attitude, flexibility, and basic computer skills.
- Other info: Feel free to visit our stores or call us to learn more about life at CT!
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join our Sidmouth team.
Who are Cotton Traders? CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
What’s in the role and what are we looking for?
We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able to provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
Traditionally, our Sales Assistants are responsible for:
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Helping to merchandise the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Serving customers in a helpful and pleasant manner
- Being kind to colleagues and others to create a happy and engaging workplace
Key skills and behaviours that we look for:
- Passionate about people and customer experiences
- Kind with morally sound values
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things:
- Up to £12.21 per hour, working 4 hours per week
- 28 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
What happens next?
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
Retail Sales Assistant employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Cotton Traders' values and culture before your application. Understanding what they stand for will help you align your attitude and approach during any interactions, showing that you're a great fit for their team.
✨Tip Number 2
Visit a Cotton Traders store and engage with the staff. This not only gives you insight into the customer experience they provide but also allows you to make a personal connection, which can be beneficial when you apply.
✨Tip Number 3
Prepare to discuss your passion for customer service in detail. Think of specific examples where you've gone above and beyond for customers, as this aligns perfectly with what Cotton Traders is looking for in a Retail Sales Assistant.
✨Tip Number 4
Be ready to demonstrate your flexibility and willingness to adapt. Cotton Traders values individuals who are open to change, so think of instances where you've successfully navigated challenges or changes in previous roles.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Cotton Traders' values and culture. Visit their website to get a feel for what they stand for and how they treat their employees and customers.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise your positive attitude, flexibility, and any experience you have with technology, as these are key traits they are looking for.
Craft a Personal Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at Cotton Traders and how your values align with theirs.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at Cotton Traders Limited
✨Show Your Enthusiasm
Cotton Traders values a positive attitude, so make sure to express your enthusiasm for the role and the brand during the interview. Share why you’re passionate about customer service and how you can contribute to creating an engaging experience for customers.
✨Demonstrate Kindness and Team Spirit
Since the company prioritises kindness and teamwork, be prepared to share examples of how you've worked well with colleagues in the past. Highlight any experiences where you’ve helped create a positive work environment or supported your team.
✨Familiarise Yourself with the Brand
Before the interview, take some time to research Cotton Traders and their values. Understanding their history and mission will help you align your answers with what they are looking for in a Retail Sales Assistant.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of specific examples from your past experiences that demonstrate your ability to provide excellent service and manage challenges effectively.
