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For Companies At a Glance
- Tasks: Engage customers and create a positive shopping experience while managing store stock.
- Company: Join Cotton Traders, a trusted clothing retailer founded by rugby legends in 1987.
- Benefits: Enjoy up to £12.21 per hour, generous discounts, and a health cash plan.
- Why this job: Be part of a passionate team in a supportive culture that values kindness and customer care.
- Qualifications: No specific experience required; just bring your positive attitude and willingness to learn.
- Other info: Flexible hours with opportunities for growth in a well-loved brand.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join our team.
Who are Cotton Traders? CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
What’s in the role and what are we looking for?
We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able to provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
Traditionally, our Sales Assistants are responsible for:
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Helping to merchandise the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Serving customers in a helpful and pleasant manner
- Being kind to colleagues and others to create a happy and engaging workplace
Key skills and behaviours that we look for:
- Passionate about people and customer experiences
- Kind with morally sound values
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things:
- Up to £12.21 per hour, working 8 hours per week
- 28 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
What happens next?
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, follow the site instructions and we very much look forward to hearing from you.
Retail Sales Assistant employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Cotton Traders' values and culture by visiting our website. Understanding what we stand for will help you align your attitude and approach during any interactions, showing that you're a great fit for our team.
✨Tip Number 2
When you visit one of our stores, take note of how the staff interact with customers. This will give you insights into the kind of customer experience we aim to provide, which you can reference in conversations or interviews.
✨Tip Number 3
Be prepared to discuss your previous experiences in retail or customer service. Think of specific examples where you demonstrated kindness, flexibility, and a positive attitude, as these are key traits we value at Cotton Traders.
✨Tip Number 4
Engage with our online community on social media. This not only shows your enthusiasm for the brand but also helps you stay updated on any promotions or events that could be useful talking points during your application process.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Cotton Traders' values and culture. Visit their website to learn about their mission and what they stand for. This will help you tailor your application to align with their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail experience or customer service roles. Mention specific examples where you provided excellent customer experiences or worked effectively in a team.
Showcase Your Attitude: Cotton Traders values attitude highly. Use your application to convey your enthusiasm for working with people and your commitment to providing a positive customer experience. Share anecdotes that demonstrate your kindness and helpfulness.
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Sales Assistant position. Address the key skills and behaviours mentioned in the job description, such as flexibility, openness to change, and competence with technology.
How to prepare for a job interview at Cotton Traders Limited
✨Show Your Enthusiasm
Cotton Traders values a positive attitude, so make sure to express your enthusiasm for the role and the brand during the interview. Share why you’re passionate about customer service and how you can contribute to creating an engaging experience for customers.
✨Demonstrate Kindness and Team Spirit
Since the company prides itself on having a kind and supportive team, be prepared to discuss examples of how you've worked well with colleagues in the past. Highlight any experiences where you’ve helped create a positive work environment.
✨Familiarise Yourself with the Brand
Before the interview, take some time to research Cotton Traders and their values. Understanding their history and mission will help you align your answers with what they are looking for in a Retail Sales Assistant.
✨Prepare for Customer Interaction Scenarios
Think about common customer service scenarios you might face in the role. Be ready to discuss how you would handle difficult situations or provide excellent service, as this will demonstrate your readiness for the position.
