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For Companies At a Glance
- Tasks: Engage customers and create a positive shopping experience in-store.
- Company: Join Cotton Traders, a beloved UK clothing retailer with a rich history.
- Benefits: Earn up to £12.21 per hour, enjoy generous discounts and 28 days holiday.
- Why this job: Be part of a friendly team and help shape customer experiences.
- Qualifications: Passion for people, flexibility, and a positive attitude are key.
- Other info: Great career growth opportunities in a supportive work environment.
Overview
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join our Castleford team.
Who are Cotton Traders?
CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.
What’s in the role and what are looking for?
We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able provide an engaging customer experience. The most important thing we recruit for at CT is attitude – we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
Traditionally, our Sales Assistants are responsible for:
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Helping to merchandise the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Serving customers in a helpful and pleasant manner.
- Being kind to colleagues and others to create a happy and engaging workplace
Key skills and behaviours
- Passionate about people and customer experiences
- Kind with morally sound values
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things:
- Up to £12.21 per hour, working 4 hours per week
- 28 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
What happens next?
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
To view the full job description for the role please click here
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Retail Sales Assistant employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the brand! Before you step into that interview, do a bit of homework on Cotton Traders. Understand their values, products, and what makes them tick. This will not only impress your interviewers but also help you connect with their mission.
✨Tip Number 2
Show off your personality! Retail is all about people, so let your enthusiasm shine through. Be ready to share examples of how you've created great customer experiences in the past. Remember, they’re looking for attitude just as much as skills!
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do a mock interview. This will help you get comfortable with common questions and allow you to refine your answers. Plus, it’s a great way to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note or email. It shows your appreciation and keeps you fresh in their minds. And hey, if you haven’t heard back in a week or two, don’t hesitate to reach out and check in!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to bring a positive attitude to our team.
Tailor Your Application: Make sure to customise your application to reflect the skills and behaviours we’re looking for. Highlight your experience with customer interactions and how you embody kindness and flexibility in your work.
Be Honest and Authentic: We value honesty, so be yourself in your application. Share genuine experiences that showcase your character and how you treat others, as this aligns with our core values at Cotton Traders.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can check out more about our culture and values while you’re there!
How to prepare for a job interview at Cotton Traders Limited
✨Know the Brand
Before your interview, take some time to research Cotton Traders. Understand their history, values, and what makes them unique in the retail space. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your People Skills
As a Retail Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – this will resonate well with the interviewers.
✨Emphasise Your Flexibility
Cotton Traders values adaptability, so be ready to discuss how you've handled change or challenges in previous roles. Share specific instances where you had to adjust your approach or work under pressure, highlighting your positive attitude throughout.
✨Ask Engaging Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, store culture, or upcoming initiatives at Cotton Traders. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
