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- Tasks: Engage customers and create a positive shopping experience in-store.
- Company: Join Cotton Traders, a trusted UK clothing retailer with a rich history since 1987.
- Benefits: Enjoy up to £12.21 per hour, generous discounts, and 28 days holiday.
- Why this job: Be part of a passionate team that values kindness and customer satisfaction.
- Qualifications: No specific experience needed, just a positive attitude and willingness to learn.
- Other info: Flexible hours and a supportive work culture await you!
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join ourLincoln team.
Who are Cotton Traders?
CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.
What’s in the role and what are looking for?
We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able provide an engaging customer experience. The most important thing we recruit for at CT is attitude – we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
Traditionally, our Sales Assistants are responsible for: –
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Helping to merchandise the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Serving customers in a helpful and pleasant manner.
- Being kind to colleagues and others to create a happy and engaging workplace
Key skills and behaviours that we look for: –
- Passionate about people and customer experiences
- Kind with morally sound values
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things: –
- Up to £12.21 per hour, working 8 hours per week
- 28 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
What happens next?
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
To view the full job description for the role please click here
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Retail Sales Assistant employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Cotton Traders' brand values and culture. Understanding what they stand for will help you align your attitude and approach during any interactions, showing that you're a great fit for their team.
✨Tip Number 2
Visit a Cotton Traders store before applying. Engage with the staff and observe how they interact with customers. This will give you insights into their customer service style and help you demonstrate similar qualities in your conversations.
✨Tip Number 3
Prepare to discuss your passion for customer service during interviews. Think of specific examples where you've gone above and beyond for customers, as this aligns perfectly with what Cotton Traders is looking for in a Retail Sales Assistant.
✨Tip Number 4
Be ready to showcase your flexibility and willingness to adapt. Cotton Traders values individuals who can embrace change, so think of instances where you've successfully navigated challenges or changes in previous roles.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Cotton Traders' values and culture. Visit their website to get a feel for what they stand for and how they treat their employees and customers.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise your ability to create engaging customer experiences and any previous roles where you demonstrated kindness and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as flexibility, passion for people, and your willingness to work towards KPIs.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application shows attention to detail.
How to prepare for a job interview at Cotton Traders Limited
✨Show Your Enthusiasm
Cotton Traders values a positive attitude, so make sure to express your enthusiasm for the role and the brand during the interview. Share why you’re passionate about retail and how you can contribute to creating an engaging customer experience.
✨Demonstrate Customer-Centric Values
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you treated customers as you would like to be treated, as this aligns with the company's core values.
✨Be Ready for Teamwork Questions
Since the role involves working closely with colleagues, be prepared to discuss your experiences in teamwork. Share instances where you collaborated effectively and contributed to a positive workplace environment.
✨Familiarise Yourself with the Brand
Research Cotton Traders and understand their history, values, and product offerings. Being knowledgeable about the brand will show your genuine interest and help you answer questions more confidently.
