At a Glance
- Tasks: Lead a vibrant team and create amazing customer experiences in our Ramsgate store.
- Company: Join Cotton Traders, a beloved UK clothing brand with a rich history.
- Benefits: Earn £13.21 per hour, enjoy 33 days holiday, and receive generous employee discounts.
- Other info: Great career growth opportunities in a supportive and fun environment.
- Why this job: Be part of a passionate team and help shape the future of retail.
- Qualifications: A positive attitude and a passion for customer service are key!
The predicted salary is between 30000 - 30000 € per year.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Supervisor to join our new Ramsgate team.
Who are Cotton Traders? CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
What’s in the role and what are looking for?
We are looking for an enthusiastic Retail Supervisor to work alongside our brilliant colleagues and provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.
Traditionally, our supervisors are responsible for:
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Deputising for the Store Manager, leading the overall responsibility of the store on 2 days of the week, as well as holidays
- Merchandising the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Leading, engaging, and managing the performance of the team alongside the Store Manager
Key skills and behaviours that we look for:
- Passionate about people and customer experiences
- Desire and/or experience of leading people
- Seek positive outcomes
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer?
We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things:
- £13.21 per hour, working 28.5 hours per week
- 33 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
What happens next?
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
Retail Supervisor - Ramsgate employer: Cotton Traders Limited
Cotton Traders is an exceptional employer, offering a vibrant work culture where passion for customer service and teamwork thrives. As a Retail Supervisor in Ramsgate, you will enjoy competitive pay, generous holiday allowances, and a supportive environment that fosters personal and professional growth, all while being part of a well-respected brand with a rich heritage. Join us to make a meaningful impact in a company that values its people and encourages a positive, engaging atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor - Ramsgate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cotton Traders. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be leading a team and engaging with customers. Think of examples from your past experiences where you've made a positive impact on someone’s day. Share these stories during your interview to highlight your passion for customer experiences.
✨Tip Number 3
Be ready to showcase your flexibility! The retail world can be unpredictable, so be prepared to discuss how you've adapted to changes in previous roles. Cotton Traders values open-mindedness, so showing that you can handle challenges will definitely work in your favour.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the Cotton Traders family. We can’t wait to see your application!
We think you need these skills to ace Retail Supervisor - Ramsgate
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you genuinely care about creating great experiences for customers, just like we do at Cotton Traders.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the Retail Supervisor role. Use keywords from the job description to show us you understand what we're looking for and how you fit in.
Be Authentic:We value attitude over everything else, so be yourself in your application. Share your personal experiences and how they’ve shaped your approach to customer service and teamwork. We want to know the real you!
Follow Application Instructions:When you're ready to apply, make sure to follow the instructions on our website carefully. This shows us that you can pay attention to detail, which is super important in retail. We can't wait to hear from you!
How to prepare for a job interview at Cotton Traders Limited
✨Know the Brand Inside Out
Before your interview, make sure you research Cotton Traders thoroughly. Understand their history, values, and what makes them unique in the retail space. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your People Skills
As a Retail Supervisor, your ability to lead and engage with people is crucial. Prepare examples from your past experiences where you've successfully managed a team or provided exceptional customer service. Highlighting your passion for people will resonate well with the interviewers.
✨Demonstrate Flexibility and Adaptability
Cotton Traders values individuals who are open to change and challenge. Be ready to discuss situations where you've had to adapt quickly or overcome obstacles. This will illustrate your willingness to embrace new challenges and contribute positively to the team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if Cotton Traders is the right fit for you.
