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- Tasks: Lead a passionate team, drive sales, and create an amazing customer experience.
- Company: Join Cotton Traders, a trusted high street retailer with a rich history.
- Benefits: Earn up to £28,000, enjoy 25 days holiday, and receive a generous clothing allowance.
- Why this job: Be a leader in retail, inspire your team, and make customers smile every day.
- Qualifications: Proven leadership skills and a passion for customer service.
- Other info: Dynamic work culture with opportunities for growth and development.
The predicted salary is between 24000 - 32000 £ per year.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Store Manager to join our Oakham team. Who are Cotton Traders? CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
We are recruiting for an enthusiastic and driven Retail Store Manager to lead our store colleagues. You’ll be responsible for the store and everything that it entails – sales, service, targets. Most importantly, you’ll be a leader. A leader of people and a leader in the current and challenging world of retailing. You’ll have bundles of passion and energy in driving a small team forward; you’ll epitomise our standards of customer service and you’ll put smiles on people’s faces – customers and staff.
Traditionally, our Store Managers are responsible for:
- Leading by example
- Recruiting and training new employees
- Merchandising the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Completing rotas for your people
- Setting goals, achieving targets, and driving KPIs
- Striving for operational excellence
Key skills and behaviours that we look for:
- Passionate about retail/customer service
- Proven track record of leadership
- Seeks positive outcomes
- Open to change and challenge
- Flexibility
- Strives for excellence and seeks to improve & innovate
- Competent with computers and willing to engage with technology
- Kind with morally sound values
What’s on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re part of the team, you’ll be rewarded with, alongside other things:
- Up to £28,000 per annum, 40 hours per week
- 25 days holiday from day one, rising to 30 days with service, plus bank holidays
- Very generous clothing allowance
- Employee discount for you and your family
- Private Medical Insurance
- Health cash-plan
- Long service awards
Next steps: Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
Retail Store Manager in Norwich employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Norwich
✨Tip Number 1
Get to know the company inside out! Research Cotton Traders, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or even pop into one of the stores for a chat. Building relationships can give you insider info and might just help you stand out from the crowd.
✨Tip Number 3
Practice your leadership stories! Think of examples where you've led a team or tackled challenges head-on. Being able to share these experiences will show you're the right fit for the Retail Store Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Cotton Traders family!
We think you need these skills to ace Retail Store Manager in Norwich
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for retail and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about making customers happy and leading a team.
Tailor Your CV: Make sure your CV highlights your leadership experience and any relevant achievements in retail. We love seeing how you've driven results in previous roles, so don’t hold back on those numbers!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Cotton Traders. Share your story, your values, and how they align with ours. We appreciate authenticity and a personal touch!
Apply Through Our Website: When you’re ready to take the plunge, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cotton Traders Limited
✨Know Your Stuff
Before the interview, make sure you know all about Cotton Traders. Familiarise yourself with their history, values, and current initiatives. This will show your genuine interest in the company and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style, how you motivate others, and any challenges you've overcome.
✨Demonstrate Customer Service Passion
Cotton Traders values excellent customer service. Be ready to discuss your approach to customer interactions and share specific instances where you went above and beyond to ensure customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their plans for growth or how they support their managers in achieving targets. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.