At a Glance
- Tasks: Lead retail teams to enhance customer experiences and drive store performance.
- Company: Join Cotton On, a global fashion brand that celebrates self-expression and creativity.
- Benefits: Enjoy competitive salary, flexible working options, and 50% off our brands.
- Why this job: Be a people-first leader making a positive impact in a fast-paced retail environment.
- Qualifications: Experience in retail leadership and a passion for customer-centric strategies.
- Other info: Join a diverse team committed to inclusivity and personal growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
ABOUT US
Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We're playfully rebellious and always optimistic. Join our world and let's do good things together.
ABOUT THE ROLE
We are seeking an experienced and inspiring retail leader to join us as Head of Retail. In this role, you will be the voice of our storesâchampioning the retail team, elevating the customer experience, and ensuring our Brand DNA comes to life in every interaction. You will lead your team to drive performance through exceptional in-store execution, customer-obsessed behaviours, and strong commercial focus. You will partner closely with VM, Merchandise and cross-functional teams to deliver consistent, country-relevant store experiences, while coaching leaders to make dataâled decisions, optimize wage spend, and uphold risk and compliance standards. You'll foster a connected, motivated team culture built on storytelling, collaboration and shared success. If you are a peopleâfirst leader who thrives in fastâpaced retail environments, loves developing others, and is passionate about delivering outstanding customer experiences, we would love to meet you.
SKILLS AND EXPERIENCE
Demonstrated experience in a similar Head of Retail or senior retail leadership role, preferably within Retail or Fashion.
Relevant degree / qualification i.e. Business Management.
Strong understanding of customer experience, Brand DNA and productâled retailing.
Demonstrated ability to drive commercial results, including wage management and costâofâdoingâbusiness accountability.
Experience coaching, developing and inspiring highâperforming teams.
Ability to analyse retail performance data and respond with actionable insights.
Strong problemâsolving skills with a customerâobsessed, solutionsâfocused mindset.
Experience partnering with crossâfunctional teams such as VM and Merchandise.
Strong communication and stakeholderâinfluencing skills across all levels.
Proven capability to lead consistent store standards, compliance and risk management.
Ability to foster a connected, inclusive and motivated team culture.
Commitment to safety, wellbeing and developing succession within the retail team.
BENEFITS
Competitive salary
Flexible working options & people-first leave initiatives
50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
24/7 Wellness support â mental health, relationships, family + more
Local & Global career growth
Discounts for you & your family â medical, travel, financial + more
Performance & Peak incentives to reward + recognise our team
Returnity - Paid program for new parents heading back to work
Recognition, team connection moments & more!
Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one lifeâchanging Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers. If you have any individual needs in order to fully participate in the recruitment process, please contact us at recruitment@cottonon.com.au so we may support you in completing the job application process.
Head of Retail Asia in London employer: COTTON ON SINGAPORE PTE. LTD.
Contact Detail:
COTTON ON SINGAPORE PTE. LTD. Recruiting Team
recruitment@cottonon.com.au
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Head of Retail Asia in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know someone at Cotton On. A friendly chat can open doors and give you insider info that could help you stand out.
â¨Tip Number 2
Prepare for the interview by diving deep into Cotton On's Brand DNA. Understand their values and how they translate into customer experiences. This will show you're not just another candidate but someone who truly gets what they're about.
â¨Tip Number 3
Showcase your leadership style! Think of examples where you've inspired teams or improved customer experiences. Cotton On loves a people-first leader, so let your passion shine through during discussions.
â¨Tip Number 4
Don't forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Cotton On family. Let's make it happen!
We think you need these skills to ace Head of Retail Asia in London
Some tips for your application đŤĄ
Show Your Passion: When you're writing your application, let your passion for retail and customer experience shine through. We want to see how you connect with our brand's values and how you can inspire others in the team.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail leadership. We love seeing how your past roles align with what we're looking for, so donât hold back on those achievements!
Be Authentic: We appreciate authenticity! Share your unique story and experiences that have shaped you as a leader. This helps us get to know the real you and how you might fit into our vibrant culture.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy to navigate!
How to prepare for a job interview at COTTON ON SINGAPORE PTE. LTD.
â¨Know Your Brand DNA
Before the interview, dive deep into Cotton On's brand values and mission. Understand how they inspire creativity and self-expression. Be ready to discuss how you can embody and promote this ethos in your role as Head of Retail.
â¨Showcase Your Leadership Style
Prepare examples that highlight your experience in leading high-performing teams. Discuss specific strategies you've used to motivate and develop others, especially in fast-paced retail environments. This will demonstrate your people-first approach.
â¨Data-Driven Decision Making
Brush up on your ability to analyse retail performance data. Be prepared to share insights from your past experiences where data led to actionable improvements. This shows your commercial focus and problem-solving skills, which are crucial for the role.
â¨Collaborate and Communicate
Think about how you've partnered with cross-functional teams in the past. Prepare to discuss your communication style and how you influence stakeholders at all levels. This will highlight your ability to foster a connected team culture.
