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For Companies At a Glance
- Tasks: Lead daily store operations and inspire your team to deliver top-notch customer service.
- Company: Join Typo, a vibrant retail brand known for its fun and creative products.
- Benefits: Enjoy competitive pay, extra holiday options, and a supportive team culture.
- Why this job: Be part of a family-like environment that values personal growth and celebrates achievements.
- Qualifications: Retail sales and leadership experience are essential; bring your passion for customer service!
- Other info: Flexible hours, including weekends and potential overnight shifts, make this role dynamic.
We are seeking a Part-Time Key Holder for 20 hours per week contract. This is a permanent position.
Availability: Candidates must be available to work on both weekdays and weekends, with the flexibility to work overnight shifts when required.
ABOUT THE ROLE
As a Key Holder you will keep the daily operations of flowing smoothly at Typo. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s direction is executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to his/her team on all areas of their assigned duties. This role helps to motivate and inspire his/her team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be responsible for establishing any store policies or evaluating employees’ performance through written documentation.
SKILLS & EXPERIENCE
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Retail Sales experience that shows you are confident in introducing new and exciting products to customers and drive to achieve sales budgets
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Retail leadership experience that has allowed you the opportunity to lead aspects of the business and develop team members.
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Completing tasks with a sense of urgency
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Understanding of delivering the very highest standards of customer service
BENEFITS
We are committed to personal and professional development, which is supported by an ever growing and expanding culture. We believe our people deserve the best spaces to support their work and we also provide:
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Competitive Salary
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Additional holiday (purchasing leave – More You Time)
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A Team Culture that feels like a family and celebrates YOU
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Baby pack for new parents
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Bike Scheme
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Wider Tech Benefit
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Class Pass Benefit
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Career Development Opportunities
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Bi-annual Our Awards including a Cotton On Foundation Trip
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Exceptional 50% product discounts
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Employee Assistance Program
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Training/professional development
If you are looking for a new challenge and feel you have the relevant experience, then we\’d love to hear from you! Please Apply now to submit your application. #J-18808-Ljbffr
Typo Keyholder Part Time (20hours per week) - Lion Yard Shopping Centre Cambridge employer: Cotton On Group
Contact Detail:
Cotton On Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Typo Keyholder Part Time (20hours per week) - Lion Yard Shopping Centre Cambridge
✨Tip Number 1
Familiarise yourself with Typo's product range and brand ethos. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Be ready to discuss specific situations where you improved team morale or productivity.
✨Tip Number 3
Highlight your flexibility in working hours, especially your willingness to cover overnight shifts. This is crucial for a Key Holder position, so make sure to mention your availability during discussions.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of examples where you went above and beyond to ensure a positive experience for customers, as this aligns with the expectations of the role.
We think you need these skills to ace Typo Keyholder Part Time (20hours per week) - Lion Yard Shopping Centre Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales and leadership experience. Emphasise any previous roles where you led a team or improved sales performance, as this will resonate with the Key Holder position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to motivate a team. Mention specific examples of how you've provided excellent customer service and driven sales in past roles.
Highlight Flexibility: Since the role requires availability on weekdays, weekends, and potentially overnight shifts, clearly state your availability in your application. This shows your commitment and readiness to meet the job's demands.
Showcase Teamwork Skills: In your application, emphasise your ability to work collaboratively within a team. Provide examples of how you've supported colleagues in achieving goals and maintaining a positive work environment.
How to prepare for a job interview at Cotton On Group
✨Show Your Retail Experience
Make sure to highlight your previous retail sales experience during the interview. Discuss specific examples where you successfully introduced new products or achieved sales targets, as this will demonstrate your confidence and capability in a retail environment.
✨Demonstrate Leadership Skills
As a Key Holder, you'll be expected to lead and motivate your team. Prepare to share instances where you've taken on leadership roles, whether in retail or other settings, and how you inspired your team to achieve their goals.
✨Emphasise Customer Service Excellence
Understanding the importance of customer service is crucial for this role. Be ready to discuss how you've delivered exceptional customer service in the past and how you plan to maintain high standards in the store.
✨Be Flexible and Available
Since the position requires availability on weekdays, weekends, and potentially overnight shifts, express your flexibility and willingness to adapt your schedule. This shows that you're committed to meeting the needs of the business.
