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For Companies At a Glance
- Tasks: As a Key Holder, you'll ensure smooth daily operations and motivate your team.
- Company: Join Cotton On Group, Australia's largest global retailer known for trendy fashion and stationery.
- Benefits: Enjoy perks like 50% product discounts, additional holiday options, and a supportive team culture.
- Why this job: This role offers a chance to lead, inspire, and grow in a fun retail environment.
- Qualifications: Retail sales and leadership experience are essential; a passion for customer service is a must.
- Other info: Flexible hours available; perfect for students looking to balance work and studies.
We are currently recruiting for a Key Holder position at our Typo Meadowhall store. This is a permanent role with an 8-hour per week contract. Applicants must have availability to work on both weekdays and weekends as required. If you are enthusiastic, customer-focused, and passionate about retail, we’d love to hear from you!
ABOUT THE ROLE
As a Key Holder you will keep the daily operations flowing smoothly at Typo. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s direction is executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to his/her team on all areas of their assigned duties. This role helps to motivate and inspire his/her team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be responsible for establishing any store policies or evaluating employees’ performance through written documentation.
SKILLS & EXPERIENCE
- Retail Sales experience that shows you are confident in introducing new and exciting products to customers and drive to achieve sales budgets.
- Retail leadership experience that has allowed you the opportunity to lead aspects of the business and develop team members.
- Completing tasks with a sense of urgency.
- Understanding of delivering the very highest standards of customer service.
BENEFITS
We are committed to personal and professional development, which is supported by an ever-growing and expanding culture. We believe our people deserve the best spaces to support their work and we also provide:
- Additional holiday (purchasing leave - More You Time)
- A Team Culture that feels like a family and celebrates YOU
- Baby pack for new parents
- Bike Scheme
- Bi-annual Our Awards including a Cotton On Foundation Trip
- Exceptional 50% product discounts
- Employee Assistance Program
If you are looking for a new challenge and feel you have the relevant experience, then we’d love to hear from you! Please Apply now to submit your application.
About the company
Cotton On Group is Australia’s largest global retailer, known for its fashion clothing and stationery brands.
Contact Detail:
Cotton On Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Typo Key Holder Part Time (8hours per week)- Meadowhall Centre Sheffield
✨Tip Number 1
Familiarise yourself with Typo's product range and brand ethos. Being knowledgeable about their offerings will help you engage customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your leadership skills during the interview by sharing specific examples of how you've motivated a team in previous retail roles. This will highlight your ability to inspire and support your colleagues.
✨Tip Number 3
Be prepared to discuss your approach to customer service. Think of instances where you've gone above and beyond to ensure customer satisfaction, as this aligns with the expectations for a Key Holder.
✨Tip Number 4
Demonstrate your flexibility and availability by being open about your willingness to work both weekdays and weekends. This shows that you're committed to meeting the store's needs.
We think you need these skills to ace Typo Key Holder Part Time (8hours per week)- Meadowhall Centre Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience and any leadership roles you've held. Emphasise your ability to motivate a team and deliver excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully led a team or improved customer satisfaction in previous positions.
Showcase Availability: Clearly state your availability to work on both weekdays and weekends in your application. This shows you are flexible and ready to meet the job requirements.
Highlight Customer Service Skills: In your application, provide examples of how you've delivered high standards of customer service in past roles. This is crucial for a Key Holder position at Typo.
How to prepare for a job interview at Cotton On Group
✨Show Your Enthusiasm
Make sure to express your passion for retail and customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
As a Key Holder, you'll be expected to lead and motivate your team. Prepare to discuss any past experiences where you've successfully led a team or managed a project, highlighting your ability to inspire others.
✨Understand the Brand
Familiarise yourself with Typo's products and brand values before the interview. Being able to discuss what you love about their offerings will show that you're genuinely interested in the role.
✨Prepare for Situational Questions
Expect questions about how you'd handle specific situations, such as dealing with difficult customers or motivating a team. Think of examples from your past experience that demonstrate your problem-solving skills and customer focus.
