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For Companies At a Glance
- Tasks: Lead and optimise operations in our dynamic distribution centre while ensuring top-notch customer service.
- Company: Join Cotton On, a vibrant company that values teamwork and personal growth.
- Benefits: Enjoy competitive salary, extra holiday options, and fantastic employee discounts.
- Why this job: Make a real impact by leading a passionate team in a fast-paced environment.
- Qualifications: Experience in distribution management and strong leadership skills are essential.
- Other info: Be part of a supportive culture that celebrates your achievements and offers career development.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT THE ROLE
You are the supporter, the operator, and the team player. The Distribution Centre Operations Manager is responsible for overseeing and optimising the processes within our distribution centre. To enable the vision, lead a high-performance team to deliver distribution operations, providing world-class service to customers across all touch points. This role requires a strategic thinker with strong leadership skills and a customer-centric mindset. You will work closely with cross-functional teams to ensure seamless operations and exceptional service delivery.
KEY RESPONSIBILITIES
- Safety and Compliance: Role-model and coach your team on safe behaviours; respond to, report, and investigate hazards, near-misses, and incidents. Inspect equipment for safe functionality and request maintenance as needed.
- Operational Excellence: Lead the DC’s contribution to trade-driven projects and high-volume retail events. Plan and execute commercially and operationally sound solutions to achieve brand outcomes.
- Leadership and Team Development: Lead and manage a team to deliver the Group strategy, build a team of engaged brand and product ambassadors, and lead the Cotton On culture. Manage both your and your team’s HPAs to align with the Cotton On’s frameworks.
- Customer Service: Oversee customer service and returns within the DC, ensuring high standards of service and resolution.
- Performance and Reporting: Influence across the business to drive performance, deliver on strategy, and provide an exceptional customer experience. Report, communicate, and present functional and DC performance and trend analysis to key stakeholders.
- Maintenance Management: Provide responsive and preventative maintenance support to the DC, including equipment servicing, external grounds, automation, waste removal, and site hygiene. Engage key contractors and other external stakeholders to negotiate and procure necessary services.
- Competence Building: Build and maintain a sustainable level of competence in the use and maintenance of equipment on site to improve overall site uptime.
THE WINNING SKILLS
- Distribution Centre Management: Experience in distribution centre management, supply chain planning, or a related role, or previous retail management experience.
- Health & Safety Compliance: Experience in DC Health & Safety compliance and handling maintenance management.
- Communication and Interpersonal Skills: Outstanding communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners.
- Operational Optimisation: Proven track record of successful customer planning and operational optimisation in a distribution environment.
- Leadership and Team Management: Excellent leadership and team management skills, with experience in coaching and developing staff.
- Technical Proficiency: Proficiency in Warehouse Management Service (WMS) software and tools (e.g., WMS 17 system). Microsoft Office skills.
- Problem-Solving Abilities: The ideal candidate should have a knack for problem-solving, with the ability to think critically and develop innovative solutions.
- Communication and Collaboration: Strong written and verbal communication skills are necessary to share insights and recommendations with the team. The ability to communicate effectively and work collaboratively with team members is essential.
- Organisational and Time-Management Skills: The candidate should be able to manage their time efficiently, prioritise tasks, and stay organised in a fast-paced environment.
BENEFITS
We are committed to personal and professional development, which is supported by an ever-growing and expanding culture. We believe our people deserve the best spaces to support their work and we also provide:
- Competitive Salary
- Additional holiday (purchasing leave - More You Time)
- A Team Culture that feels like a family and celebrates YOU
- Baby pack for new parents
- Bike Scheme
- Wider Tech Benefit
- Class Pass Benefit
- Career Development Opportunities
- Bi-annual Our Awards including a Cotton On Foundation Trip
- Exceptional 50% product discounts
- Employee Assistance Program
- Training/professional development
If you are looking for a new challenge and feel you have the relevant experience then we would love to hear from you!
DC Operations Manager – Cotton On Distribution Centre UK, Blenheim Industrial Estate Bulwell, Nottingham employer: Cotton On Group
Contact Detail:
Cotton On Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DC Operations Manager – Cotton On Distribution Centre UK, Blenheim Industrial Estate Bulwell, Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cotton On, especially those in distribution roles. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by understanding the company culture and values. Cotton On loves a team player, so think of examples where you've collaborated successfully in the past.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will highlight your operational optimisation abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Cotton On family.
We think you need these skills to ace DC Operations Manager – Cotton On Distribution Centre UK, Blenheim Industrial Estate Bulwell, Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your distribution centre management experience and any relevant leadership roles you've held. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your customer-centric mindset aligns with our values. Be genuine and let your personality come through – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully tackled challenges in a distribution environment. We’re looking for those innovative solutions that demonstrate your critical thinking abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Cotton On Group
✨Know Your Stuff
Before the interview, dive deep into the role of a Distribution Centre Operations Manager. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and team management abilities. Think of specific situations where you successfully coached a team or improved operational efficiency. This will demonstrate your capability to lead and develop a high-performance team.
✨Emphasise Safety and Compliance
Since safety is a big part of the role, be ready to discuss your experience with health and safety compliance. Share any relevant examples of how you've ensured safe practices in previous roles, as this will show you're serious about maintaining a safe working environment.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving skills. Prepare to discuss challenges you've faced in distribution or operations and how you tackled them. This will showcase your critical thinking and ability to develop innovative solutions, which is crucial for the role.
