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- Tasks: Lead online order fulfilment in a fast-paced distribution centre.
- Company: Join Cotton On Group, a global fashion and lifestyle retailer.
- Benefits: Enjoy competitive salary, extra holiday, and 50% product discounts.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in eCommerce while developing your leadership skills.
- Qualifications: Experience in warehouse operations or eCommerce preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a hands-on DC Ecommerce Manager to lead our online operations within a high-volume distribution centre environment. This role sits at the heart of our end-to-end online order journey, ensuring that every customer order is picked, packed, and dispatched accurately, efficiently, and on time. This is not a traditional office-based role; it is an operational management position within a fast-paced distribution centre, focused on delivering exceptional service to omni-channel customers nationwide.
We are seeking someone with a background in warehouse operations, logistics, retail operations, or eCommerce distribution ideally at Team Leader, Supervisor, or junior management level who is ready to step up. This is a development opportunity for someone who enjoys being on the floor, is passionate about operational excellence and can drive results through people and process execution.
Location & Availability: This role is based at our Distribution Centre in Bulwell, Nottingham. The position requires availability from Monday to Sunday, with a standard workweek of 40 hours. The workday starts at 6:45 AM.
ABOUT THE ROLE
As the DC Ecommerce Manager, you will oversee the daily performance of online order fulfilment operations within the distribution centre, ensuring a seamless flow from picking through to dispatch. You will lead a team in a high-volume environment where accuracy, speed, safety, and efficiency are critical to success. You will be accountable for delivering strong operational performance, improving productivity, and supporting continuous improvement across eCommerce logistics.
KEY RESPONSIBILITIES
- Ecommerce Distribution Centre Operations
- Lead end-to-end online order fulfilment operations (pick, pack, and dispatch)
- Ensure all eCommerce orders are processed accurately and shipped on time
- Maintain high operational standards in a fast-moving distribution environment
- Oversee daily workflows to ensure smooth and efficient order processing
- Champion a strong health and safety culture across all eCommerce operations
- Identify, report, and act on hazards, near misses, and incidents
- Ensure equipment is used safely and that maintenance issues are escalated promptly
- Maintain compliance with all warehouse and distribution centre safety standards
- Drive key operational metrics, including orders per hour, cost per order, overall work rate, and fulfilment accuracy and efficiency
- Support workforce planning, scheduling, and resource allocation
- Monitor performance trends and take action to improve outcomes
- Lead, coach and develop team members to achieve operational targets
- Foster a high-performance, engaged, and accountable team culture
- Support training, onboarding, and continuous development initiatives
- Identify inefficiencies in fulfilment processes and implement improvements
- Contribute to operational innovation to improve speed, accuracy, and cost
- Report on daily, weekly, and monthly DC eCommerce performance
- Share insights, risks, and opportunities with leadership teams
- Work cross-functionally to support the broader business strategy
THE WINNING SKILLS
- Resource Planning
- Project Management
- Experience leading high-volume eCommerce operations
- People Development (coaching, mentoring, and capability building)
- Results Orientation / Drive for Results
- Decision-Making
- Continuous Improvement and Operational Mastery
- Commercial Acumen
- Flexibility and Agility
- Empowerment and Delegation
- Growth Mindset
BENEFITS
- Competitive Salary
- Additional holiday (purchasing leave - More You Time)
- A Team Culture that feels like a family and celebrates YOU
- Baby pack for new parents
- Bike Scheme
- Wider Tech Benefit
- Class Pass Benefit
- Career Development Opportunities
- Bi-annual Our Awards including a Cotton On Foundation Trip
- Exceptional 50% product discounts
- Employee Assistance Program
- Training/professional development
If you are looking for a new challenge and feel you have the relevant experience then we'd love to hear from you! Please Apply now to submit your application.
Who are we? Cotton On Group’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On Group is a global fashion and lifestyle retailer with eight brands across Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery. We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at careersuk@cottonon.com so we may support you in completing the job application process.
DC Ecommerce Manager - Cotton On Distribution Centre UK, Blenheim Industrial Estate Bulwell, Nottingham employer: Cotton On Group
Contact Detail:
Cotton On Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DC Ecommerce Manager - Cotton On Distribution Centre UK, Blenheim Industrial Estate Bulwell, Nottingham
✨Tip Number 1
Get to know the company inside out! Research Cotton On's values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to eCommerce and logistics. Think about your past experiences and how they align with the role of DC Ecommerce Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Cotton On family. Good luck!
We think you need these skills to ace DC Ecommerce Manager - Cotton On Distribution Centre UK, Blenheim Industrial Estate Bulwell, Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the DC Ecommerce Manager role. Highlight your background in warehouse operations, logistics, or eCommerce distribution to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for operational excellence and how you can drive results through people and processes. Let us know why you want to join our team at Cotton On!
Showcase Your Leadership Skills: Since this role involves leading a team, be sure to highlight any previous experience in coaching or mentoring others. We love seeing candidates who can foster a high-performance culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Cotton On Group
✨Know Your Operations
Familiarise yourself with the key processes of eCommerce distribution, especially in a high-volume environment. Be ready to discuss how you would manage picking, packing, and dispatching orders efficiently while maintaining accuracy.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in previous roles. Highlight your experience in coaching and developing team members, as well as how you've fostered a high-performance culture. This will demonstrate your readiness for the managerial aspect of the role.
✨Emphasise Safety and Compliance
Understand the importance of health and safety in a distribution centre. Be prepared to discuss how you've previously identified hazards and ensured compliance with safety standards, showcasing your commitment to a safe working environment.
✨Continuous Improvement Mindset
Think about instances where you've identified inefficiencies in operations and implemented improvements. Share these examples during your interview to illustrate your proactive approach to enhancing productivity and operational excellence.