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- Tasks: Lead online order operations in a fast-paced distribution centre.
- Company: Join a vibrant team at Cotton On, where family culture thrives.
- Benefits: Enjoy competitive salary, extra holiday, and 50% product discounts.
- Other info: Dynamic environment with opportunities for career growth and innovation.
- Why this job: Make a real impact in eCommerce while developing your leadership skills.
- Qualifications: Experience in logistics or eCommerce, ready to step up as a leader.
The predicted salary is between 30000 - 40000 ÂŁ per year.
We are looking for a hands‑on DC Ecommerce Manager to lead our online operations within a high‑volume distribution centre environment. This role sits at the heart of our end‑to‑end online order journey, ensuring that every customer order is picked, packed, and dispatched accurately, efficiently, and on time. This is not a traditional office‑based role; it is an operational management position within a fast‑paced distribution centre, focused on delivering exceptional service to omni‑channel customers nationwide.
We are seeking someone with a background in warehouse operations, logistics, retail operations, or eCommerce distribution, ideally at team‑leader, supervisor, or junior management level, who is ready to step up. This is a development opportunity for someone who enjoys being on the floor, is passionate about operational excellence, and can drive results through people and process execution.
Location & Availability
This role is based at our Distribution Centre in Bulwell, Nottingham. The position requires availability from Monday to Sunday, with a standard workweek of 40 hours. The workday starts at 6:45 AM.
About the role
As the DC eCommerce Manager, you will oversee the daily performance of online order fulfillment operations within the distribution centre, ensuring a seamless flow from picking through to dispatch. You will lead a team in a high‑volume environment where accuracy, speed, safety, and efficiency are critical to success. You will be accountable for delivering strong operational performance, improving productivity, and supporting continuous improvement across eCommerce logistics.
Key responsibilities
- Ecommerce distribution centre operations
- Lead end‑to‑end online order fulfillment operations (pick, pack, and dispatch)
- Ensure all eCommerce orders are processed accurately and shipped on time
- Maintain high operational standards in a fast‑moving distribution environment
- Oversee daily workflows to ensure smooth and efficient order processing
- Safety & compliance
- Champion a strong health and safety culture across all eCommerce operations
- Identify, report, and act on hazards, near misses, and incidents
- Ensure equipment is used safely and that maintenance issues are escalated promptly
- Maintain compliance with all warehouse and distribution centre safety standards
- Productivity & performance management
- Drive key operational metrics, including orders per hour, cost per order, overall work rate, and fulfilment accuracy and efficiency
- Support workforce planning, scheduling, and resource allocation
- Monitor performance trends and take action to improve outcomes
- Team leadership & development
- Lead, coach and develop team members to achieve operational targets
- Foster a high‑performance, engaged, and accountable team culture
- Support training, onboarding, and continuous development initiatives
- Continuous improvement & innovation
- Identify inefficiencies in fulfilment processes and implement improvements
- Contribute to operational innovation to improve speed, accuracy, and cost
- Stakeholder & reporting
- Report on daily, weekly, and monthly DC eCommerce performance
- Share insights, risks, and opportunities with leadership teams
- Work cross‑functionally to support the broader business strategy
The winning skills
- Resource Planning
- Project Management
- Experience leading high‑volume eCommerce operations
- People Development (coaching, mentoring, and capability building)
- Results Orientation / Drive for Results
- Decision‑Making
- Continuous Improvement and Operational Mastery
- Commercial Acumen
- Flexibility and Agility
- Empowerment and Delegation
- Growth Mindset
Benefits
- Competitive salary
- Additional holiday (purchasing leave – More You Time)
- A team culture that feels like a family and celebrates you
- Baby pack for new parents
- Bike scheme
- Wider tech benefit
- Class Pass benefit
- Career development opportunities
- Bi‑annual awards including a Cotton On Foundation trip
- Exceptional 50% product discounts
- Employee assistance programme
- Training and professional development
We are proud of our diverse workforce and strongly welcome and encourage individuals of all backgrounds to apply. If you have any individual needs to participate in the recruitment process, please contact us at careersuk@cottonon.com.
DC Ecommerce Manager - Cotton On Distribution Centre UK, Blenheim Industrial Estate Bulwell, No[...] in Nottingham employer: Cotton On Group
Contact Detail:
Cotton On Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DC Ecommerce Manager - Cotton On Distribution Centre UK, Blenheim Industrial Estate Bulwell, No[...] in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Cotton On's values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to eCommerce and logistics. Think about your past experiences and how they relate to the role. We want to hear your stories about leading teams and driving results!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace DC Ecommerce Manager - Cotton On Distribution Centre UK, Blenheim Industrial Estate Bulwell, No[...] in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the DC Ecommerce Manager role. Highlight your experience in warehouse operations, logistics, or eCommerce distribution, and show us how your skills align with our needs.
Showcase Your Leadership Skills: We want to see how you’ve led teams in high-volume environments before. Share specific examples of how you've driven results through people and process execution, as this is key for the role.
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible to make your achievements stand out, and ensure your passion for operational excellence shines through.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cotton On Group
✨Know Your Operations
Familiarise yourself with the end-to-end online order journey. Understand the picking, packing, and dispatch processes in a high-volume distribution centre. This knowledge will help you demonstrate your operational expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in previous roles. Highlight your experience in coaching and developing team members, as well as how you've fostered a high-performance culture. This is crucial for a role that requires strong people management.
✨Emphasise Safety and Compliance
Be ready to discuss your approach to maintaining safety standards in a fast-paced environment. Share any experiences where you've identified hazards or improved safety protocols, as this shows your commitment to a safe workplace.
✨Demonstrate Continuous Improvement Mindset
Think of specific instances where you've identified inefficiencies and implemented improvements. This could be related to productivity metrics or operational processes. Showing that you have a growth mindset will resonate well with the interviewers.