At a Glance
- Tasks: Deliver dairy products to customers, manage orders, and build strong relationships.
- Company: Cotteswold Dairy is a leading family-owned dairy, committed to quality and community support.
- Benefits: Earn commission, enjoy flexible hours, and access health support and discounts.
- Why this job: Join a supportive team where your work impacts the community positively.
- Qualifications: Clean UK driving licence, customer-focused attitude, and physical fitness required.
- Other info: Night shifts with flexible start times; potential for extra shifts.
Milk Delivery Roundsperson â Join Cotteswold Dairy in Cheltenham. Are you a motivated, reliable individual with a passion for delivering exceptional service? Cotteswold Dairy is looking for a Milk Delivery Roundsperson to join our team at the bustling Cheltenham Depot. With a competitive salary plus the potential to earn up to ÂŁ5,800 extra per year in commission, this role is perfect for someone who enjoys building strong customer relationships and working independently.
Summary
- Working Shifts: Four nights per week across Monday - Sunday
- Hours: 38 hours per week
- Start Times: Most rounds commence between 2300 and 0200 as a guide
As a Milk Delivery Roundsperson, youâll represent Cotteswold Dairy to residential customers, delivering our quality dairy products with care and efficiency. This is a hands-on, physically active role involving night shifts and early mornings. Youâll handle every aspect of delivery, from loading and unloading to managing orders and invoices using electronic handheld devices. Your dedication to service and attention to detail will make a real impact on our customer experience.
Key Duties include:
- Deliver dairy and related products to residential customers, ensuring each delivery meets our quality standards.
- Operate electronic handheld units to manage orders and invoicing.
- Load and unload vehicles with accuracy and care.
- Build strong customer relationships, delivering exceptional service and adapting to flexible start times.
Working Hours
4 nights per week, minimum 38 hours, on a âjob & finishâ basis. Start times between 2300 and 0200, with flexibility based on round completion times. Occasional additional shift required (up to 4 extra days per year). This role requires flexibility and commitment to night-time and early morning work, including Bank Holidays.
What Weâre Looking For
- A clean UK driving licence and reliable commute for early shift times.
- A positive, customer-focused attitude with attention to detail.
- Physical fitness for manual handling and working outdoors, even in challenging weather.
- Self-motivation and adaptability for varying rounds and flexible shift patterns.
Why Choose Cotteswold Dairy?
When you join Team Cotteswold, youâre joining a respected family-owned business committed to quality and customer service. Youâll enjoy:
- Commission payments, gallonage payments, and driving bonuses on top of your base salary.
- A supportive work environment with opportunities for growth and development.
- Being part of a trusted company with a focus on responsible and sustainable practices.
Ready for a fulfilling role where your work makes a difference in the community? Apply today to join Cotteswold Dairyâs Cheltenham team as our new Milk Delivery Roundsperson.
About The Company
Established in 1938, Cotteswold Dairy is one of the UKâs leading independent family-owned dairies. We support local farmers and communities by delivering the freshest, finest quality products and first-class customer service.
Team Cotteswold: At Cotteswold Dairy we recognise that we will achieve far greater success working as a team, with empathetic people management and valuing each other, our staff and our customers. The aim of âTeam Cotteswoldâ is to give a disciplined and determined effort to value everyone and everything and as a consequence make the Company the first preference for employees and customers alike over the long term.
The Team Cotteswold Purpose: Being at the heart of a responsible and sustainable dairy community.
Benefits:
- Competitive salary with opportunities for growth and advancement.
- 18 days' holiday plus bank holiday allowance; with an additional day after 3 years of service.
- Refer-a-friend bonus scheme (up to ÂŁ500).
- Discounted products and delivery options.
- Aviva pension scheme (4% employee, 4.5% employer contributions).
- Health and wellbeing support through Simply Health.
Driver - Roundsperson (Cheltenham) employer: Cotteswold Dairy
Contact Detail:
Cotteswold Dairy Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Driver - Roundsperson (Cheltenham)
â¨Tip Number 1
Familiarise yourself with the local area of Cheltenham. Knowing the streets and shortcuts can help you deliver efficiently and build strong customer relationships, which is key for this role.
â¨Tip Number 2
Demonstrate your customer service skills during any interactions, whether in person or over the phone. Highlighting your ability to adapt to customer needs will show that you're a great fit for the team.
â¨Tip Number 3
Be prepared to discuss your physical fitness and experience with manual handling. This role requires a good level of fitness, so showcasing your ability to handle the physical demands will set you apart.
â¨Tip Number 4
Show your flexibility regarding shift patterns. Since the job involves night shifts and early mornings, expressing your willingness to adapt to varying schedules will demonstrate your commitment to the role.
We think you need these skills to ace Driver - Roundsperson (Cheltenham)
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and delivery roles. Emphasise any previous work that involved physical activity or night shifts, as this is crucial for the Milk Delivery Roundsperson position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service. Mention your positive attitude, attention to detail, and ability to build strong customer relationships, which are key qualities Cotteswold Dairy is looking for.
Highlight Your Driving Experience: Since a clean UK driving licence is essential, make sure to mention your driving experience prominently. If you have experience with delivery vehicles or managing orders, include that as well to strengthen your application.
Showcase Your Flexibility: Cotteswold Dairy requires flexibility for varying rounds and shift patterns. In your application, highlight your willingness to work night shifts and adapt to changing schedules, demonstrating your commitment to the role.
How to prepare for a job interview at Cotteswold Dairy
â¨Show Your Customer Service Skills
As a Milk Delivery Roundsperson, you'll be interacting with customers regularly. Be prepared to discuss your previous experiences in customer service and how you build strong relationships. Highlight any specific examples where you went above and beyond for a customer.
â¨Demonstrate Your Reliability
This role requires a commitment to night shifts and early mornings. Make sure to emphasise your punctuality and reliability in past jobs. You might want to share instances where you managed your time effectively to meet tight schedules.
â¨Highlight Your Physical Fitness
The job involves manual handling and working outdoors, so it's important to convey your physical fitness. Discuss any relevant experiences that showcase your ability to handle physically demanding tasks, especially in varying weather conditions.
â¨Familiarise Yourself with Technology
You'll be using electronic handheld devices for managing orders and invoices. Brush up on your tech skills and be ready to talk about your experience with similar devices or software. Showing comfort with technology can set you apart from other candidates.