Reception Staff - Moreton-in-Marsh

Reception Staff - Moreton-in-Marsh

Full-Time No working from home possible
Cotswolds Inns & Hotels

At a Glance

  • Tasks: Create a welcoming atmosphere and manage guest check-ins with professionalism.
  • Company: Cotswold Inns & Hotels, known for unforgettable experiences in stunning locations.
  • Benefits: Competitive pay, tips, discounts on food, hotel stays, and healthcare options.
  • Other info: Exciting career paths and continuous learning opportunities await you.
  • Why this job: Join a supportive team and grow your career in a beautiful Cotswold setting.
  • Qualifications: Strong interpersonal skills and a passion for guest satisfaction.
b Reception Staff - Moreton-in-Marsh /b br p At Cotswold Inns Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswolds. Whether its a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities. /p p With Fullers values at our core - doing things the right way, being part of the family, celebrating individuality, and always asking whats next? - we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured. /p p br /p p The Manor House Hotel located in the historic market town of Moreton-in-Marsh, an idyllic 16th century country manor in the heart of the beautiful The Cotswolds. With 35 stunning rooms, an award winning restaurant and an equally popular bar frequented by racegoers, guests and locals alike. b br /b /p p b br /b /p p b What we can offer you: /b /p p /p ul li An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels. /li li Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. /li li Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. /li li 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years. /li li A fair share of tips, paid on top of your hourly pay and paid on a weekly basis. /li li Discounted hotel stays at hotels in the Fullers Family /li li Access to My Fullers - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. /li li Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments. /li li Full induction and training /li li The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you wont always need to wait until payday. /li /ul p /p p b What we look for in a Receptionist: /b /p p /p ul li Create a welcoming and positive first impression for guests arriving at the hotel. /li li Manage check-ins efficiently, especially during busy periods. /li li Handle various enquiries from guests with professionalism and attentiveness. /li li Utilise IT systems effectively to manage reservations and guest information. /li li Possess strong interpersonal skills and prioritise guest satisfaction. /li /ul

Reception Staff - Moreton-in-Marsh employer: Cotswolds Inns & Hotels

Cotswold Inns & Hotels is an exceptional employer that fosters a warm and collaborative work environment, where individuality and community connection are celebrated. Located in the picturesque Moreton-in-Marsh, employees enjoy a variety of career paths, generous discounts on food and accommodation, and continuous growth opportunities through training and development. With a focus on employee well-being, including a healthcare cash plan and flexible earning options, Cotswold Inns & Hotels truly values its staff and their contributions to creating unforgettable guest experiences.

Cotswolds Inns & Hotels

Contact Details:

Cotswolds Inns & Hotels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Reception Staff - Moreton-in-Marsh

Tip Number 1

Get to know the company culture! Before your interview, check out Cotswold Inns & Hotels' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.

Tip Number 2

Practice makes perfect! Role-play common reception scenarios with a friend or family member. This will help you feel more confident when handling guest enquiries and managing check-ins during your interview.

Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview, as it reflects your understanding of the role and the importance of guest satisfaction.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Reception Staff - Moreton-in-Marsh

Customer Service Skills
Interpersonal Skills
Attention to Detail
IT Proficiency
Reservation Management
Professionalism
Time Management

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your true self shine through! We love individuality, so don’t be afraid to show us what makes you unique and how you can contribute to our warm hospitality.

Tailor Your Application:Make sure to customise your application for the Reception Staff role. Highlight your relevant experience and skills that align with our values of integrity and community connection. This will help us see why you’re a great fit!

Be Professional Yet Friendly:Remember, we’re looking for someone who can create a welcoming atmosphere. Use a friendly tone in your application while maintaining professionalism. It’s all about striking that perfect balance!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Cotswolds Inns & Hotels

Know the Company

Before your interview, take some time to research Cotswolds Inns & Hotels. Understand their values and what makes them unique in the hospitality industry. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.

Showcase Your Interpersonal Skills

As a Receptionist, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully handled guest enquiries or resolved issues. This will demonstrate your ability to create a welcoming atmosphere and prioritise guest satisfaction.

Practice Common Scenarios

Think about common situations you might face as a Receptionist, like managing busy check-ins or dealing with difficult guests. Practising how you would handle these scenarios can help you feel more confident during the interview and show that you're ready for the challenges of the role.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like at the hotel. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.