At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Competitive pay, training opportunities, and a diverse work culture.
- Other info: Flexible hours and opportunities for career growth in a dynamic environment.
- Why this job: Kickstart your career in beauty with hands-on experience and mentorship.
- Qualifications: Retail experience and a passion for coaching and customer service.
The predicted salary is between 25000 - 32000 £ per year.
The Cosmetics Company Store Tewkesbury, UK. The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally.
Description: We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Prestige Beauty Store Lead: Coaching & Customer Experience in Tewkesbury employer: Cotswolds Designer Outlet
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that champions diversity and fosters personal growth within the beauty retail sector. Located in Tewkesbury, employees benefit from comprehensive training programmes, competitive remuneration, and the opportunity to develop their careers with a globally recognised leader in prestige beauty. Join us to inspire and lead a passionate team while delivering outstanding customer experiences in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Prestige Beauty Store Lead: Coaching & Customer Experience in Tewkesbury
✨Tip Number 1
Get to know the company inside out! Research The Estée Lauder Companies and their brands. This will help you connect your experience with their values during interviews, showing that you're not just another candidate but someone who truly understands their mission.
✨Tip Number 2
Practice your coaching skills! Think of examples from your past where you've inspired or mentored others. Be ready to share these stories in your interview to demonstrate how you can lead the sales team to success.
✨Tip Number 3
Dress the part! Since you're applying for a role in prestige beauty, make sure your appearance reflects the brand's image. Show them you understand the importance of presentation in the beauty industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the team at The Cosmetics Company Store.
We think you need these skills to ace Prestige Beauty Store Lead: Coaching & Customer Experience in Tewkesbury
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty products shine through! Share your experiences with cosmetics and how they inspire you to provide exceptional customer service. We want to see your enthusiasm!
Highlight Your Coaching Skills:Since this role involves mentoring others, make sure to showcase any previous experience you have in coaching or leading a team. We’re looking for examples of how you've inspired others to achieve their goals.
Be Authentic:Authenticity is key in the beauty industry. Use your own voice in your application and be genuine about your experiences and aspirations. We appreciate honesty and want to get to know the real you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Cotswolds Designer Outlet
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the brands and products that The Estée Lauder Companies Inc. offers. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the company.
✨Showcase Your Coaching Skills
Since the role involves mentoring and coaching, prepare examples from your past experiences where you successfully guided a team or individual. Highlight how your leadership contributed to achieving sales targets or enhancing customer service.
✨Demonstrate Customer-Centric Mindset
Be ready to discuss how you would provide inspirational and personalised customer service. Think of specific scenarios where you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Prepare for Cash Handling Questions
As cash reconciliation is part of the job, brush up on your experience with cash handling. Be prepared to answer questions about how you ensure accuracy and security when managing cash transactions.
