At a Glance
- Tasks: Lead and inspire the sales team while ensuring smooth store operations.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Competitive pay, training opportunities, and a diverse work culture.
- Other info: Great opportunity for growth in a fast-paced, dynamic environment.
- Why this job: Kickstart your career in prestige beauty with hands-on supervisory experience.
- Qualifications: Retail experience and a passion for customer service are essential.
The predicted salary is between 25000 - 32000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Prestige Beauty Key Holder & Team Coach in Tewkesbury employer: Cotswolds Designer Outlet
At Estée Lauder Companies Inc., we pride ourselves on being a premier employer in the beauty industry, offering a vibrant work culture that champions diversity and personal growth. As a Key Holder & Team Coach, you will benefit from comprehensive training, competitive remuneration, and the opportunity to advance your career within a globally recognised brand, all while working in an inspiring environment that values authentic customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Prestige Beauty Key Holder & Team Coach in Tewkesbury
✨Tip Number 1
Get to know the brand! Research Estée Lauder and its products so you can speak confidently about them during your interview. Show us that you're passionate about beauty and understand what makes the brand special.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. We want to see how you can inspire others to provide that same level of service.
✨Tip Number 3
Be ready to showcase your leadership potential. Even if you haven't held a supervisory role before, share experiences where you've motivated or coached others. We love seeing that spark of ambition!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team in the world of prestige beauty.
We think you need these skills to ace Prestige Beauty Key Holder & Team Coach in Tewkesbury
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty products shine through! Mention any relevant experience you have with cosmetics and how it fuels your desire to work in this dynamic industry.
Highlight Your Coaching Skills:Since the role involves mentoring others, make sure to showcase any previous experience you have in coaching or leading a team. Share specific examples of how you've inspired others to achieve their goals!
Be Authentic:Authenticity is key in this role, so be yourself in your application. Use a friendly tone and express your genuine interest in providing personalised customer service that aligns with our brand values.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fabulous team at Estée Lauder!
How to prepare for a job interview at Cotswolds Designer Outlet
✨Know Your Products
Before the interview, make sure you’re familiar with Estée Lauder's range of products. Understand their key features and benefits, as well as the brand's values. This knowledge will help you demonstrate your passion for beauty and your ability to provide personalised customer service.
✨Showcase Your Coaching Skills
Since the role involves mentoring and coaching, prepare examples from your past experiences where you've successfully led a team or helped someone improve their performance. Be ready to discuss your approach to inspiring others and how you model the behaviours needed for success.
✨Demonstrate Cash Handling Experience
If you have previous experience with cash reconciliation or retail operations, be sure to highlight this during your interview. Share specific instances where you managed cash effectively, as this will show your reliability and attention to detail in handling store finances.
✨Embrace the Company Culture
Research Estée Lauder’s commitment to diversity and inclusion. During the interview, express how you align with these values and how you can contribute to a positive team environment. Showing that you understand and appreciate the company culture can set you apart from other candidates.
