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- Tasks: Lead a team, assist customers, and ensure a smooth store operation.
- Company: Join a dynamic brand at the new Cotswold Outlet store opening soon.
- Benefits: Enjoy a free clothing allowance, 70% staff discount, and up to 34 days holiday.
- Why this job: Be a brand ambassador and develop your career in a supportive environment.
- Qualifications: Retail experience preferred; excellent communication and customer service skills required.
- Other info: Actively recruiting now – apply today to shape your future!
We are looking for a Supervisor to join us in our new store opening soon at the Cotswold Outlet. This is a great opportunity for someone looking to take their first step into key holding and line management responsibilities.
As Supervisor you will act as a brand ambassador to promote and deliver an outstanding customer experience. You will meet our customers every day and we need you to help them find that perfect outfit, from head to toe! Your role in store is a pivotal one and you will use your experience to support our Style Advisors as they grow their own knowledge and experience as well as assisting the Assistant Manager and/or the Manager in the commercial aspects of running a successful store or concession.
What you’ll do
- Greet, assist, and sell with the aim of building multiple sales and championing our high-quality premium products
- Work in partnership with the instore team to deliver an inspirational picture of the TFG vision
- Maintain a commercial approach to the role and operations, handling transactions accurately, with care and attention whilst anticipating future opportunities to keep our customers engaged
- Assist in all tasks to ensure the smooth of the store whilst promoting our brand and products and position us as a dependable shopping destination
Who you’ll be
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Ideally experienced in a retail environment and demonstrate your ability to build that relationship with the customer to understand her needs and provide the fantastic outfit she is looking for.
What’s in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- 70% off staff discount
- Up to 34 days holiday entitlement
- Financial and Wellbeing support
- Enhanced Maternity package
- Virtual GP service – 24/7
- Plus much more!
We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future!
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Supervisor (16 hrs) employer: Cotswolds Designer Outlet
Contact Detail:
Cotswolds Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (16 hrs)
✨Tip Number 1
Familiarise yourself with the brand and its products. Understanding the latest trends and styles will help you engage with customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or in interviews. Highlight specific examples of how you've successfully assisted customers in the past to illustrate your ability to build relationships.
✨Tip Number 3
Prepare to discuss your experience in retail, even if it's limited. Emphasise your willingness to learn and grow, as well as any relevant skills that can translate into a supervisory role.
✨Tip Number 4
Network with current employees or others in the industry. This can provide you with insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Supervisor (16 hrs)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and any previous supervisory roles. Emphasise skills like customer service, communication, and teamwork, as these are crucial for the Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the brand. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to the store's success.
Showcase Your Customer Service Skills: In your application, provide examples of how you've gone above and beyond for customers. This could include resolving issues, providing personalised recommendations, or creating a memorable shopping experience.
Highlight Your Teamwork Experience: Since the role involves working closely with the instore team, mention any experiences where you've collaborated effectively with others. This could be in a retail setting or any other team-based environment.
How to prepare for a job interview at Cotswolds Designer Outlet
✨Show Your Passion for Customer Service
As a Supervisor, you'll be the face of the brand. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Leadership Skills
Even if you haven't held a supervisory role before, highlight any experiences where you've taken the lead or supported others. Discuss how you can motivate and guide the Style Advisors to enhance their skills and knowledge.
✨Understand the Brand and Products
Familiarise yourself with the brand's vision and product range before the interview. Being able to discuss specific products and how they align with customer needs will show that you're proactive and genuinely interested in the role.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team dynamics, training opportunities, or how success is measured in the role. This will also help you assess if the company is the right fit for you.
