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For Companies At a Glance
- Tasks: Lead the team, drive sales, and ensure top-notch customer service.
- Company: Join The North Face, part of VF, a global leader in lifestyle apparel.
- Benefits: Enjoy 50% staff discounts, career growth opportunities, and tailored training.
- Why this job: Be part of a community that values curiosity, integrity, and sustainability.
- Qualifications: Retail experience preferred; strong communication and leadership skills required.
- Other info: Flexible hours and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?
We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based in our new store at Cotswolds Designer Outlet
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world.We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let’s talk about the role!
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.
As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How you’ll make a difference
In this entry level management position, you will assist the Store and Assistant Store Manager by:
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary
- Ideally you come from a retail background with some fashion or lifestyle experience
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are proficient in the use of MS Office and different POS systems
- You are flexible when it comes to working weekends, evenings, and holidays as necessary
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental,physical,and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.Only different.Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. Fromaninduction to ongoing online and face-to-face trainingsessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
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Store Supervisor employer: Cotswolds Designer Outlet
Contact Detail:
Cotswolds Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Familiarise yourself with The North Face brand and its values. Understanding their commitment to sustainability and active lifestyles will help you connect with the company's mission during your interactions.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you've motivated a team or improved customer service. Be ready to share specific examples that highlight your ability to drive sales and create a positive environment.
✨Tip Number 3
Prepare to discuss how you would handle various retail scenarios, such as managing stock levels or resolving customer complaints. This will demonstrate your problem-solving skills and readiness for the supervisory role.
✨Tip Number 4
Network with current employees or visit the store to get a feel for the team dynamics and customer interactions. This insight can help you tailor your approach and show genuine interest in the position during your discussions.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and any leadership roles you've held. Emphasise your ability to drive sales and provide excellent customer service, as these are key aspects of the Store Supervisor role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for The North Face and its mission. Mention specific examples of how you've demonstrated the qualities they value, such as integrity, curiosity, and empathy in previous roles.
Showcase Communication Skills: Since excellent communication is crucial for this position, ensure that your application reflects your written communication skills. Use clear and concise language, and avoid jargon to make your points easily understandable.
Highlight Flexibility and Availability: Mention your willingness to work weekends, evenings, and holidays, as this is an important requirement for the role. This shows your commitment and readiness to meet the demands of the job.
How to prepare for a job interview at Cotswolds Designer Outlet
✨Show Your Passion for Customer Service
As a Store Supervisor, your role revolves around delivering an exceptional customer experience. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to service and your ability to motivate your team.
✨Understand the Brand's Values
Familiarise yourself with The North Face's mission and guiding principles. During the interview, express how these values resonate with you and how you can embody them in your role. This shows that you're not just looking for a job, but that you genuinely connect with the brand.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving and leadership skills. Think of scenarios where you've had to coach a team member or resolve a conflict. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Demonstrate Your Flexibility
The role requires flexibility in working hours, so be ready to discuss your availability. Share any previous experiences where you've adapted to changing schedules or demands, highlighting your willingness to support the team whenever needed.
