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- Tasks: Deliver exceptional customer service and manage store operations.
- Company: Join the vibrant team at Cotswolds Designer Outlet's Regatta store.
- Benefits: Earn £13.05 per hour, plus bonuses and discounts on brands.
- Other info: Enjoy 28 days of annual leave and wellbeing initiatives.
- Why this job: Be a key player in creating amazing customer experiences.
- Qualifications: Strong customer service skills and product knowledge.
The predicted salary is between 27100 - 27100 £ per year.
Cotswolds Designer Outlet is looking for a Senior Sales Assistant to join the Regatta store team in Tewkesbury. This role involves delivering exceptional customer service, managing store operations during the manager's absence, and using product knowledge to assist customers.
You will earn £13.05 per hour, receive a monthly performance bonus, and enjoy discounts on Regatta Group brands. Additional benefits include 28 days of annual leave and various wellbeing initiatives.
Senior Sales Assistant — Customer Experience Lead (30h) employer: Cotswolds Designer Outlet
Contact Detail:
Cotswolds Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Assistant — Customer Experience Lead (30h)
✨Tip Number 1
Get to know the company inside out! Research Regatta and their values, especially around customer experience. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in-store. We all know that exceptional service is key, so be ready to demonstrate your skills during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're proactive and keen to learn more about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Senior Sales Assistant — Customer Experience Lead (30h)
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share specific examples of how you've gone above and beyond for customers in the past – we love to hear about your experiences!
Highlight Your Team Spirit: As a Senior Sales Assistant, you'll be managing store operations when the manager's away. Make sure to mention any leadership or teamwork experiences you've had. We want to know how you can support and motivate your colleagues!
Demonstrate Product Knowledge: We’re looking for someone who can use their product knowledge to assist customers effectively. In your application, include any relevant experience with retail products or brands, especially if you’ve worked with outdoor or fashion items before.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Regatta!
How to prepare for a job interview at Cotswolds Designer Outlet
✨Know Your Product
Make sure you brush up on your knowledge of Regatta products and the brand's values. Being able to discuss specific items and their features will show that you're genuinely interested and prepared.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer, as this role is all about delivering exceptional service.
✨Show Leadership Potential
Since you'll be managing store operations in the manager's absence, highlight any previous leadership experiences. Share how you've successfully led a team or handled responsibilities in a similar role.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in this position.