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For Companies At a Glance
- Tasks: Engage customers and create memorable shopping experiences as a Sales Associate.
- Company: Join The North Face, part of VF, a global leader in sustainable apparel.
- Benefits: Enjoy competitive pay, bonuses, 50% staff discounts, and career development opportunities.
- Other info: Flexible hours required; join us in fostering a diverse and inclusive workplace.
- Why this job: Be part of a community that values integrity, curiosity, and empathy while exploring your passion for retail.
- Qualifications: No experience needed; just bring enthusiasm, a positive attitude, and great communication skills.
The predicted salary is between 24000 - 36000 £ per year.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We’re looking to recruit a team of passionate Sales Associates (perm, part-time & full-time) to join our The North Face team based in our brand-new store opening at Cotswolds Designer Outlet, Tewkesbury.
As a Sales Associate, you will inspire our customers, deliver excellent service, and help maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet. This purpose unites us and guides our daily work.
The North Face is the premier exploration company in the world. We spark curiosity, dare to disrupt, create communities, and lead with integrity. We are a community of explorers, constantly seeking new ideas, places, and people to connect with.
Let’s talk about the role!
We believe our Sales Associates have a great opportunity to develop their full potential with us. We offer the support of a global organization while empowering our people to take responsibility at store level.
How you’ll make a difference
Our Sales Associates help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring all customers are treated with respect
- Developing thorough product knowledge
- Maintaining merchandising standards according to brand guidelines
- Staying updated with current trends and the brand’s market position
- Following operational procedures in the store and stockroom
What makes you the perfect Sales Associate?
- You love interacting with customers and set a positive example with your hands-on mentality, enthusiasm, and passion for delivering excellent service
- You have a positive, can-do attitude and face all situations in the store confidently
- You are passionate about our brand, fashion, and retail
- You have excellent communication skills in English; additional languages are a plus
- You are flexible to work weekends, evenings, and holidays as needed
Previous experience is a plus but not necessary. What matters most is living and demonstrating our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits supporting mental, physical, and financial well-being. Our benefits include a competitive salary, an attractive bonus scheme, pension, and staff discounts (50%). Additionally, you will have:
- Career development opportunities across different brands
- A supportive, respectful, and integrity-driven culture
- Tailored training from induction to ongoing online and face-to-face sessions to support your growth
Free to Be
We foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to diversity and inclusion, supporting disadvantaged groups, and providing equal opportunities for all applicants and employees.
If you’re excited about this opportunity and want to join our team, we’d love to hear from you!
Due to high application volumes, we will only contact successful candidates for interviews.
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Sales Associates employer: Cotswolds Designer Outlet
Contact Detail:
Cotswolds Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associates
✨Tip Number 1
Familiarise yourself with The North Face brand and its products. Understanding their mission and values will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. This will highlight your hands-on mentality and enthusiasm for delivering a memorable shopping experience.
✨Tip Number 3
Be ready to discuss current trends in fashion and retail, as well as your thoughts on The North Face's market position. This demonstrates your curiosity and commitment to staying updated in the industry.
✨Tip Number 4
Prepare to express your flexibility regarding working hours, including weekends and holidays. Showing that you're adaptable will make you a more attractive candidate for the Sales Associate role.
We think you need these skills to ace Sales Associates
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with The North Face and its values. Highlight your passion for outdoor activities and sustainable lifestyles in your application to show you align with their mission.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in retail. Emphasise customer service skills, teamwork, and any previous roles where you've demonstrated a positive attitude and enthusiasm.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the brand. Mention specific examples of how you've provided excellent customer service or worked in a team to create memorable experiences.
Highlight Flexibility and Availability: Clearly state your availability to work weekends, evenings, and holidays. This shows your commitment and willingness to meet the needs of the store, which is crucial for a Sales Associate role.
How to prepare for a job interview at Cotswolds Designer Outlet
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for The North Face and its values during the interview. Share any personal experiences with the brand or outdoor activities that resonate with its mission of promoting sustainable and active lifestyles.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to connect with customers, handle difficult situations, and create memorable shopping experiences.
✨Be Ready to Discuss Product Knowledge
Familiarise yourself with The North Face's product range and current trends in outdoor apparel. Being able to discuss specific products and their features will show your commitment and readiness for the role.
✨Emphasise Your Flexibility and Team Spirit
Since the role requires working weekends and holidays, be prepared to discuss your availability. Also, highlight your ability to work well in a team and support your colleagues in delivering a high standard of service.