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For Companies At a Glance
- Tasks: Connect with customers and help them find perfect kitchen essentials.
- Company: ProCook is a fast-growing, sustainable kitchenware brand committed to ethical practices.
- Benefits: Enjoy a competitive salary, generous discounts, and 33 days annual leave.
- Why this job: Be part of a friendly team and contribute to a positive impact on the planet.
- Qualifications: Previous retail experience preferred; must be passionate about customer service.
- Other info: Flexible hours available; we welcome applicants from all backgrounds.
for dedicated Sales Advisors to join our new Cotswolds Designer Outlet Store in Tewkesbury!
This is a fantastic chance to connect with customers, showcase our incredible products, and contribute to their culinary adventures.
This is a new store opening and we have various part-time positions available:
1 x30hrs, 1x12hr, 1x16hr
Your Recipe for Success:
As a Sales Advisor, your role will be to ensure customers receive exemplary service while helping them find the perfect kitchen essentials for their needs. You will create an inviting environment that makes shopping a joy for everyone!
A Typical Day at Work:
- Welcome customers warmly and assist them in selecting products that meet their needs.
- Engage customers in product knowledge and provide exceptional service to drive sales.
- Participate in product training to enhance your expertise.
- Maintain store organization and visual standards.
- Prepare the store for a new day of busy and rewarding interactions.
Daily Activities:
- Greet customers as if they are friends visiting your home.
- Share your enthusiasm for our kitchenware range and answer any inquiries.
- Efficiently handle transactions and customer requests.
- Keep the store display fresh and stocked with our top products.
- Gather and share feedback to improve the shopping experience.
- Assist in maintaining accurate stock levels.
- Be proactive and contribute to general store duties.
- May also be required to serve as Keyholders on occasion, overseeing opening, cashing out, and closing procedures.
Requirements
The Ideal Candidate:
- Passionate about providing excellent customer service.
- Previous retail or sales experience is preferable.
- Motivated to achieve sales goals and personal objectives.
- A friendly team player with a positive outlook.
- Apt at listening and understanding customer needs.
- Detail-oriented, organised, and self-motivated.
- Comfortable with technology and capable of using POS systems.
Your Availability Matters:
While we provide a structured rota, flexibility is key to this role.
Why You’ll Love Working at ProCook:
- Salary is £12.60 per hour.
- Real living wage employer.
- A delightful goody bag awaits you, filled with our fantastic products for you to explore.
- Period bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
- Employee Assistance Programme.
- Friends and Family Referral Scheme
- 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do.
As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.
By joining our team, you will contribute to our efforts in creating a positive impact on the planet. Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together
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Sales Advisor (Various) employer: Cotswolds Designer Outlet
Contact Detail:
Cotswolds Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor (Various)
✨Tip Number 1
Familiarise yourself with the ProCook product range before your interview. Knowing the ins and outs of our kitchenware will not only impress us but also help you engage customers effectively once you're on the job.
✨Tip Number 2
Showcase your passion for customer service during your interactions with us. Share examples from your previous experiences where you went above and beyond to assist a customer, as this aligns perfectly with our values.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since we value adaptability in our team, demonstrating your willingness to work various shifts can set you apart from other candidates.
✨Tip Number 4
Engage with our sustainability initiatives. Understanding and expressing your alignment with our commitment to ethical practices and reducing waste can resonate well with us and show that you’re a great fit for our team.
We think you need these skills to ace Sales Advisor (Various)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail or sales experience. Emphasise any customer service roles you've had and showcase your ability to meet sales goals.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for kitchenware. Mention why you want to work at ProCook and how you can contribute to their team.
Showcase Your Skills: In your application, highlight skills that align with the job description, such as being detail-oriented, organised, and self-motivated. Provide examples of how you've demonstrated these skills in previous roles.
Express Flexibility: Since flexibility is key for this role, mention your availability clearly in your application. This shows you're ready to adapt to the structured rota and meet the company's needs.
How to prepare for a job interview at Cotswolds Designer Outlet
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples from your previous experiences where you went above and beyond to help customers, as this aligns perfectly with the role of a Sales Advisor.
✨Demonstrate Product Knowledge
Familiarise yourself with the kitchenware products offered by ProCook. During the interview, be prepared to discuss how you would engage customers with product knowledge and showcase your ability to assist them in finding the right items for their needs.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and your flexibility regarding working hours. Since the role requires adaptability, sharing past experiences where you successfully collaborated with colleagues or adjusted to changing schedules will be beneficial.
✨Prepare Questions About the Company
Show your interest in ProCook by preparing thoughtful questions about the company’s values, sustainability efforts, and team culture. This demonstrates that you are not only interested in the position but also in contributing to the company's mission.
