At a Glance
- Tasks: Book NHS patients for surgeries and outpatient appointments while providing excellent support.
- Company: Join Cotswold Surgical Partners, a caring team focused on patient well-being.
- Benefits: Gain valuable experience in healthcare with a supportive work environment.
- Other info: Opportunity to work in a dynamic healthcare setting with potential for growth.
- Why this job: Make a real difference in patients' lives while developing your communication skills.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Cotswold Surgical Partners is looking for a Patient Booking Advisor based in Royal Wootton Bassett. This role involves booking NHS patients for surgeries and outpatient appointments using the SystmOne system. The successful candidate will provide first contact with patients, ensuring they receive all necessary information in a supportive manner.
Key responsibilities include:
- Preparing patient files
- Answering queries
- Supporting the clinical team to maximize clinic efficiency
A strong attention to detail and excellent communication skills are essential for this position.
NHS Appointment Concierge employer: Cotswold Surgical Partners
Cotswold Surgical Partners is an excellent employer, offering a supportive work culture where patient care is at the forefront of our mission. Located in the picturesque Royal Wootton Bassett, we provide our employees with opportunities for professional growth and development, alongside a commitment to work-life balance. Join us to be part of a dedicated team that values your contributions and fosters a rewarding environment for both staff and patients alike.
Contact Details:
Cotswold Surgical Partners Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land NHS Appointment Concierge
✨Tip Number 1
Make sure you research Cotswold Surgical Partners and understand their values. When you get the chance to chat with them, show that you know what they’re about and how you can fit into their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients, try role-playing common scenarios with a friend. This will help you feel more confident when it comes to answering queries during the interview.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and make your application stand out. Plus, it’s a great way to show you’re serious about joining the team.
We think you need these skills to ace NHS Appointment Concierge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in patient booking or similar roles. We want to see how your skills align with the responsibilities of the NHS Appointment Concierge position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting patients and how you can contribute to the clinical team's efficiency. Keep it friendly and professional.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure to demonstrate your ability to convey information clearly in your application. We love seeing examples of how you've successfully interacted with patients or colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Cotswold Surgical Partners
✨Know Your SystmOne
Familiarise yourself with the SystmOne system before the interview. Understanding how it works and its key features will show that you're proactive and ready to hit the ground running.
✨Practice Patient Interactions
Since you'll be the first point of contact for patients, practice how you would handle common queries. Role-playing these scenarios can help you communicate clearly and empathetically during the interview.
✨Highlight Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. This could be anything from managing patient files accurately to ensuring appointments are booked correctly.
✨Showcase Your Team Spirit
Emphasise your ability to support the clinical team. Share instances where you've worked collaboratively in a team setting, as this role requires maximising clinic efficiency through teamwork.
