At a Glance
- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join a passionate outdoor retailer dedicated to helping people enjoy the mountains.
- Benefits: Earn £13.5 per hour, enjoy up to 60% discount, and access performance bonuses.
- Other info: Enjoy clear career progression and ongoing training opportunities.
- Why this job: Be part of a vibrant team and make a real impact in a fast-paced environment.
- Qualifications: Experience in retail supervision and strong problem-solving skills required.
The predicted salary is between 28000 - 30000 € per year.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to:
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy a 40‑60% discount on top outdoor brands
- Work 30 hours per week on a rotating schedule, including weekends
About Us
We believe life is better in the mountains. Whether it's carving down wide‑open runs, chasing powder through the trees, or heading off for a weekend in the snow, time on the slopes strips life back to what matters – speed, skill, and the next line waiting to be ridden. But great days on the mountain start long before the first lift; they start with the right kit and the right advice. That's where you come in. As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away.
What You’ll Be Doing
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organization and motivation to your team
Qualifications
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands‑on in a busy, customer-focused environment
What You’ll Get From Us
- £13.5 per hour (£11.8 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training – from leadership skills to expert product knowledge
- 40‑60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support, including free, confidential services
- Perkbox membership – savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands‑on experience in a fast‑paced, values‑driven environment
Retail Supervisor employer: Cotswold Outdoor
Join a dynamic team at Cotswold Outdoor, where we believe life is better in the mountains. As a Retail Supervisor, you'll enjoy a vibrant work culture that prioritises employee growth with clear progression pathways and ongoing training, alongside generous benefits like a 40-60% discount on top outdoor brands and up to 33 days of holiday. With a focus on teamwork and customer service, this role offers a unique opportunity to lead in a fast-paced environment while making a meaningful impact on both your team and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into our website and social media. Understanding our values and what makes us tick will help you connect with the team and show that you're genuinely interested in being part of the family.
✨Tip Number 2
Practice your pitch! Think about how your experience as a supervisor aligns with our fast-paced environment. Be ready to share specific examples of how you've led teams and delivered great service – we love hearing real stories!
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects our outdoor vibe. It shows you understand our brand and are ready to represent us on the shop floor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Passion for the Outdoors:When writing your application, let your love for the outdoors shine through! Share any personal experiences or adventures that connect you to the role. We want to see how your enthusiasm aligns with our mission of getting more people outside.
Highlight Your Supervisory Skills:Make sure to emphasise your experience in leading teams and providing excellent customer service. Use specific examples from your past roles to demonstrate how you've successfully managed responsibilities and supported your team. We’re looking for someone who can lead by example!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Supervisor role. Mention key responsibilities from the job description and explain how your skills and experiences make you the perfect fit. We appreciate a personal touch!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at Cotswold Outdoor
✨Know the Brand
Before your interview, dive deep into the company’s values and products. Understand their mission of getting people outdoors and how you can contribute to that. This will not only impress them but also help you connect your experience with their goals.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples from your past where you've successfully guided a team or handled a challenging situation. Highlight your ability to motivate others and maintain a positive atmosphere in a busy environment.
✨Prepare for Customer Scenarios
Expect questions about customer service situations. Think of times when you went above and beyond for a customer or resolved a conflict. Being able to articulate these experiences will demonstrate your hands-on approach and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
