At a Glance
- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join a passionate outdoor brand committed to adventure and sustainability.
- Benefits: Enjoy a competitive salary, performance bonuses, and up to 60% staff discount.
- Other info: Access to training, wellbeing support, and clear career progression opportunities.
- Why this job: Make a real impact in a fast-paced environment while helping others enjoy the outdoors.
- Qualifications: Experience in retail supervision and strong problem-solving skills required.
The predicted salary is between 28000 - 30000 £ per year.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to:
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy 40-60% discount on top outdoor brands
- Work 24 hours per week on a rotating schedule including weekends
Sound like your kind of role? Read on to find out more.
About us
We believe life's better outdoors - whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. That's where you come in. As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away. We're part of the Cotswold Outdoor Group, which includes Runners Need and Snow+Rock - three brands that share a love for the outdoors and a commitment to people and planet.
What you’ll be doing
You'll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you'll:
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
Qualifications
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands‑on in a busy, customer-focused environment
What you’ll get from us
We know that strong supervisors make a big difference, that's why we're serious about supporting you with rewards that reflect your role, ambition and wellbeing:
- Starting salary of £13.50 per hour (£11.80 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training - from leadership skills to expert product knowledge
- 40-60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership - savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands‑on experience in a fast‑paced, values‑driven environment
Retail Supervisor in Eastleigh employer: Cotswold Outdoor
Join a dynamic team at Cotswold Outdoor Group, where we believe in the power of the outdoors and the importance of great customer service. As a Retail Supervisor, you'll enjoy a supportive work culture that prioritises employee growth with clear progression pathways, ongoing training, and a generous staff discount of 40-60% on top outdoor brands. With a focus on wellbeing and a commitment to sustainability, this role offers a meaningful opportunity to lead a passionate team in a fast-paced environment while making a positive impact on customers and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Eastleigh
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your answers to common interview questions. Think about how your experience as a supervisor can shine through. We want to hear about your leadership style and how you handle challenges!
✨Tip Number 3
Show your passion for the outdoors! Whether it's hiking or running, share your experiences. It’ll show that you’re not just looking for a job, but you genuinely care about the brand and its mission.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Supervisor in Eastleigh
Some tips for your application 🫡
Show Your Passion for the Outdoors:When writing your application, let your love for the outdoors shine through! Share any personal experiences or adventures that connect you to our mission. We want to see how you relate to our values and why you're excited about this role.
Highlight Your Supervisory Skills:Make sure to emphasise your experience as a supervisor. Talk about how you've led teams in the past, tackled challenges, and delivered great customer service. We’re looking for someone who can inspire and motivate others, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if it helps to organise your thoughts. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Retail Supervisor position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cotswold Outdoor
✨Know the Brand Inside Out
Before your interview, make sure you research the company and its values. Understand their commitment to outdoor activities and how they support their team. This will help you connect your experience with their mission during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Think about times when you motivated your colleagues or solved problems under pressure. This will demonstrate your ability to lead by example, which is crucial for the Retail Supervisor role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy store or dealing with a difficult customer. Practise your responses to these scenarios, focusing on your problem-solving skills and customer service approach.
✨Highlight Your Passion for the Outdoors
Since the company values outdoor activities, share your personal experiences related to hiking, running, or other outdoor pursuits. This will show your genuine interest in the brand and help you connect with the interviewers on a personal level.
