At a Glance
- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join a passionate outdoor retail group committed to adventure and sustainability.
- Benefits: Enjoy 40-60% discount, performance bonuses, and up to 33 days holiday.
- Other info: Gain hands-on experience with clear progression pathways and ongoing training.
- Why this job: Make a real impact in a fast-paced environment while enjoying the great outdoors.
- Qualifications: Experience in retail supervision and strong problem-solving skills required.
The predicted salary is between 13 - 13 £ per hour.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to:
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy 40-60% discount on top outdoor brands
- Work 24 hours per week on a rotating schedule including weekends
Sound like your kind of role? Read on to find out more.
About us
We believe life's better outdoors - whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. That's where you come in. As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away. We're part of the Cotswold Outdoor Group, which includes Runners Need and Snow+Rock - three brands that share a love for the outdoors and a commitment to people and planet.
What you’ll be doing
You'll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you'll:
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
Qualifications
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands‑on in a busy, customer-focused environment
What you’ll get from us
We know that strong supervisors make a big difference, that's why we're serious about supporting you with rewards that reflect your role, ambition and wellbeing:
- Starting salary of £13.50 per hour (£11.80 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training - from leadership skills to expert product knowledge
- 40-60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership - savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands‑on experience in a fast‑paced, values‑driven environment
Outdoor Retail Supervisor - Lead & Boot Fitting (Part-Time) in Eastleigh employer: Cotswold Outdoor
Join a dynamic team at Cotswold Outdoor Group, where we believe that life's better outdoors. As a Retail Supervisor, you'll enjoy a supportive work culture that prioritises employee growth with clear progression pathways and ongoing training, alongside generous benefits like a 40-60% discount on top outdoor brands and up to 33 days of holiday. With a focus on teamwork and customer service, this part-time role offers a rewarding opportunity to lead in a fast-paced environment while making a positive impact on both your team and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Outdoor Retail Supervisor - Lead & Boot Fitting (Part-Time) in Eastleigh
✨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. When you walk in for that interview, you want to show them you're not just another candidate – you're genuinely excited about what they do.
✨Tip Number 2
Practice your pitch! Think about how your experience as a supervisor can shine through. Be ready to share specific examples of how you've led teams and delivered great service in the past. We want to hear your stories!
✨Tip Number 3
Dress the part! Since this is an outdoor retail role, showing up in smart-casual attire that reflects your love for the outdoors can make a great impression. It shows you understand the brand and its customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Outdoor Retail Supervisor - Lead & Boot Fitting (Part-Time) in Eastleigh
Some tips for your application 🫡
Show Your Passion for the Outdoors:When writing your application, let your love for the outdoors shine through! Share any personal experiences or adventures that highlight your enthusiasm for outdoor activities. We want to see how you connect with our values.
Highlight Your Supervisory Skills:Make sure to emphasise your experience as a supervisor. Talk about how you've led teams, mentored new colleagues, and handled responsibilities in a busy retail environment. We’re looking for someone who can inspire and motivate others!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Use keywords from the listing to show that you understand what we’re looking for in a Retail Supervisor.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Cotswold Outdoor
✨Know Your Stuff
Make sure you brush up on your knowledge of outdoor products, especially boots and gait analysis. Being able to speak confidently about the gear will show that you're passionate and ready to lead by example.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or solved problems under pressure. This will demonstrate your ability to support and guide a team effectively.
✨Customer Service is Key
Be ready to discuss your approach to delivering excellent customer service. Share specific instances where you went above and beyond for a customer, as this role heavily focuses on creating great experiences for shoppers.
✨Ask Thoughtful Questions
At the end of the interview, have some questions prepared that show your interest in the company and the role. Ask about team dynamics, training opportunities, or how they measure success in the store. This shows you're genuinely interested in being part of their team.
