Assistant Store Manager

Assistant Store Manager

Full-Time 28600 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring excellent customer service and smooth store operations.
  • Company: Join a passionate outdoor retail team dedicated to adventure and sustainability.
  • Benefits: Enjoy competitive salary, generous discounts, and extensive training opportunities.
  • Why this job: Make a real impact by creating a welcoming environment for customers and your team.
  • Qualifications: Experience in retail management and a passion for outstanding customer service.
  • Other info: Flexible hours, supportive culture, and opportunities for personal and professional growth.

The predicted salary is between 28600 - 29000 £ per year.

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? We are looking for an Assistant Store Manager to help lead one of our busy stores.

Responsibilities:

  • Help with the day-to-day running of the store.
  • Encourage your team to give expert service.
  • Take charge when the Store Manager is away.
  • Work 40 hours per week.
  • Enjoy great benefits including staff discounts and regular development opportunities.
  • Work in partnership with your Store Manager to support your team in giving every customer a great experience.
  • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety.
  • Lead by example, motivating your team to deliver expert service and hit performance targets.
  • Help create an inclusive, welcoming environment where every customer feels valued.
  • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in.

About the role:

You’ll enjoy this role if you:

  • Have experience as an Assistant Store Manager and know how to get the best from a team.
  • Take pride in delivering outstanding customer service and helping people find the right products.
  • Understand the key parts of store operations, from stock and safety to visual standards.
  • Value being part of a supportive team that works together to bring out the best in each other.

We believe life is better when it’s spent outdoors. Whether it’s hiking, running or just enjoying fresh air, being outside helps us feel connected and refreshed. Behind every great adventure is the right gear, and behind that, a passionate team. As an Assistant Store Manager you’ll contribute to leading that team by helping to make the store a friendly place where customers can get expert advice and the right equipment for their adventures.

We’re part of the Cotswold Outdoor Group which includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, helpful advice and care about protecting the planet. Whether you’re moving up in your career or building your leadership skills, we’ll support you with training and chances to grow so you can help create great experiences for customers and your team.

Salary & Benefits:

  • Starting salary of £28,600 - £29,000, plus a yearly bonus of up to £2,000.
  • 40-60% discount on top outdoor brands across our stores.
  • 33 days holiday with the option to buy more.
  • Ongoing training and development, including leadership support and expert sessions from leading brands.
  • Free, confidential wellbeing support whenever you need it.
  • Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform.

Everyone’s welcome.

Assistant Store Manager employer: Cotswold Outdoor

As an Assistant Store Manager with us, you'll thrive in a dynamic retail environment that values teamwork and customer service. We offer competitive salaries, generous staff discounts, and extensive development opportunities to help you grow your career while enjoying the great outdoors. Join a passionate team dedicated to creating an inclusive atmosphere where every customer feels valued and supported.
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Contact Detail:

Cotswold Outdoor Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail world and let them know you're on the hunt for an Assistant Store Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions. Think about how your experience aligns with the responsibilities of the role, like leading a team and delivering outstanding customer service. We want you to shine when it’s your turn to step up!

✨Tip Number 3

Show off your passion for the outdoors! When chatting with potential employers, share your love for outdoor activities and how that connects to the products you'll be selling. It’ll help you stand out as someone who truly understands the brand.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about supporting our candidates, so you’ll be in good hands with us at StudySmarter.

We think you need these skills to ace Assistant Store Manager

Customer Service
Team Leadership
Stock Management
Cash Handling
Store Safety
Coaching Skills
Performance Management
Visual Merchandising
Organisational Skills
Communication Skills
Problem-Solving Skills
Inclusivity
Motivational Skills
Retail Operations Knowledge

Some tips for your application 🫡

Show Your Passion for Retail: When you're writing your application, let us see your enthusiasm for retail and customer service. Share specific examples of how you've helped customers in the past or how you've motivated your team to achieve great results.

Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored to the Assistant Store Manager role. Highlight your relevant experience and skills that match the job description, like stock management and team leadership. We want to see how you can contribute to our team!

Be Authentic: Don’t be afraid to let your personality shine through in your application. We value authenticity and want to know who you are beyond your work experience. Share your interests, especially if they relate to outdoor activities, as it shows you align with our values.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!

How to prepare for a job interview at Cotswold Outdoor

✨Know Your Store Inside Out

Before the interview, make sure you’re familiar with the store's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you answer questions about how you would enhance customer experience.

✨Showcase Your Leadership Skills

Be ready to discuss specific examples of how you've motivated a team or handled challenges in previous roles. Highlighting your ability to lead by example will resonate well, especially since the role involves stepping up in the Store Manager's absence.

✨Emphasise Customer Service Excellence

Prepare to share stories that demonstrate your commitment to outstanding customer service. Discuss how you’ve helped customers find the right products or resolved issues, as this aligns perfectly with the company’s values.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or store goals. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Assistant Store Manager
Cotswold Outdoor
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