Store Manager

Store Manager

Portsmouth +1 Full-Time 32000 - 34000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to create unforgettable customer experiences in our outdoor retail store.
  • Company: Join one of the UK's largest outdoor retailers, committed to sustainability and excellent service.
  • Benefits: Enjoy a competitive salary, generous discounts, 33 days holiday, and access to exclusive perks.
  • Why this job: Make an impact in a vibrant culture while helping customers find their perfect adventure gear.
  • Qualifications: Experience in store management, budgeting, and a passion for customer service and the outdoors.
  • Other info: This role is full-time at 40 hours per week, with opportunities for personal and team development.

The predicted salary is between 32000 - 34000 £ per year.

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Store Manager. As part of the Cotswold Outdoor Group, we support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability! Please note this role is 40 hours per week.

How will you make an impact? Our Store Managers drive the customer journey in our stores and deliver a memorable retail experience by:

  • Leading, motivating, and mentoring the store team to adopt a customer first approach
  • Performing core retail operational procedures relating to inventory and stock, audits, and banking
  • Presenting the store to a high standard in line with the brand visual merchandising guidelines, including implementing seasonal promotions and campaigns
  • Communicating with our People and Product Development team to provide your team with opportunities for development and progression
  • Demonstrating your understanding of KPI’s and performance metrics to analyse and improve your store’s performance
  • Recruiting, training, and onboarding new colleagues with support from our People Resourcing team

You’ll fit right in if…

  • You have experience running a store including budgeting and planning, operational activities, and visual merchandising
  • You lead with a customer first approach and are happy to advise and help customers find the perfect product for their adventure
  • You know how to build and develop a great team who share your passion for customer service and the outdoors
  • You strive to continuously develop and improve yourself, the store, and your team

What’s in it for you? Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of our team you’ll receive:

  • Base salary of £32,000 – £34,000 per annum
  • Bonus of up to £4,250 per annum
  • 40-60% discount across our range of products
  • 33 days holiday with the option to purchase additional holiday
  • Company pension scheme
  • Access to Perkbox, allowing you to save money all year round
  • Critical Illness cover
  • Life Assurance
  • Private Medical Insurance

But there’s more, for a full list of what we offer check out our website – Rewards And Benefits

Locations

Portsmouth Hampshire

Store Manager employer: Cotswold Outdoor Group

Join a dynamic and passionate team at one of the UK’s largest outdoor retailers, where your role as Store Manager will not only allow you to lead a dedicated team but also foster a culture of sustainability and exceptional customer service. With a competitive salary, generous discounts, and a comprehensive benefits package including private medical insurance and a company pension scheme, we prioritise your well-being and professional growth. Embrace the opportunity to develop your skills in a supportive environment that values teamwork and encourages personal development, all while being part of a company that shares your love for the outdoors.
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Contact Detail:

Cotswold Outdoor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with the brand and its values. Understanding Cotswold Outdoor's commitment to sustainability and customer service will help you align your approach during interviews and discussions.

✨Tip Number 2

Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated your team to achieve sales targets or improve customer satisfaction.

✨Tip Number 3

Research the latest trends in outdoor retail and customer service. Being knowledgeable about current market dynamics can set you apart and show your passion for the industry.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Store Manager

Leadership Skills
Customer Service Excellence
Team Development
Visual Merchandising
Inventory Management
Operational Planning
Budgeting Skills
Performance Analysis
Communication Skills
Recruitment and Onboarding
Problem-Solving Skills
Sales Strategy Implementation
Adaptability
Passion for Outdoor Activities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly focusing on your ability to lead teams, manage inventory, and deliver excellent customer service. Use specific examples that demonstrate your achievements in these areas.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the outdoors and customer service. Mention how your values align with the company's commitment to sustainability and how you can contribute to their mission as a Store Manager.

Showcase Leadership Skills: In your application, emphasise your leadership style and how you've successfully motivated and developed teams in previous roles. Provide examples of how you've improved store performance through effective team management.

Highlight Relevant Experience: Detail your experience with budgeting, planning, and visual merchandising in your application. Be specific about your past roles and how they have prepared you for the responsibilities of a Store Manager at Cotswold Outdoor Group.

How to prepare for a job interview at Cotswold Outdoor Group

✨Show Your Leadership Skills

As a Store Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, focusing on your leadership style and how you foster a customer-first approach.

✨Understand Retail Operations

Demonstrate your knowledge of core retail operations such as inventory management, audits, and visual merchandising. Be ready to discuss specific strategies you've implemented to improve store performance and customer experience.

✨Emphasise Customer Service

Since the role revolves around enhancing the customer journey, highlight your passion for customer service. Share anecdotes that showcase your ability to connect with customers and help them find the right products for their adventures.

✨Discuss Team Development

Talk about your experience in recruiting, training, and developing team members. Mention any successful initiatives you've led to enhance team performance and how you plan to continue fostering growth within your new team.

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